Nello · 1 month ago
TikTok Shop Operations Coordinator
Nello is a fast-growing company focusing on TikTok Shop operations. The TikTok Shop Operations Coordinator will support the scaling of the TikTok Shop affiliate live-streaming program, assist with creator management, and maintain performance data to contribute to the brand's expansion across TikTok.
Responsibilities
Support scaling of the TikTok Shop affiliate live-streaming program, including scheduling, coordination, and asset preparation
Assist in identifying, onboarding, and supporting micro-creators to expand channel reach
Manage and organize Agency creator partnerships, permissions, and relationship-building
Maintain internal documents, trackers, and reporting sheets to ensure accurate and up-to-date performance data
Track creator performance, campaign progress, and KPIs; flag opportunities and concerns proactively
Contribute ideas and market observations to help identify new, innovative ways to grow the channel
Qualification
Required
Strong organizational abilities with proven experience managing multiple tasks and priorities
High level of administrative competence, including updating documents, tracking data, and managing systems
Results-oriented mindset, motivated by metrics, performance, and continuous improvement
Excellent verbal and written communication skills with comfort interacting with creators and internal team members
Proficiency with Microsoft Office Suite, especially Google Sheets
Comfortable using Discord; familiarity with creator communities is a plus
Self-starter with a proactive approach to problem-solving and project execution
Preferred
Interest in creator economy, social commerce, or TikTok Shop