Uservoice · 2 months ago
Account Executive (Canada - Remote)
United States
Contract
Remote
Mid Level
3+ years expUserVoice is seeking a driven and resourceful Account Executive to join their growing Commercial Team. In this role, you’ll help accelerate new customer acquisition across inbound and outbound channels, focusing on mid-market and enterprise organizations.
Product ManagementSoftware
Responsibilities
Execute outbound sales strategies targeting mid-market and enterprise companies looking to unify customer feedback
Guide inbound prospects toward discovering the value of UserVoice’s feedback aggregation, prioritization, and insights workflows
Identify and prioritize high-potential accounts through research, vertical analysis, and data-driven targeting
Build strong relationships with prospects through personalized outreach, cold calling, and follow-ups on inbound interest
Lead consultative discovery and deliver tailored product demos focused on pain points such as scattered feedback, lack of visibility into customer needs, and misalignment between product, CX, GTM, and engineering teams
Prepare and present compelling proposals, quotes, and contracts in collaboration with internal stakeholders
Maintain accurate pipeline updates, lead activity, and customer details within the CRM
Stay current on product updates, industry trends in product management and VOC tools, and competitive offerings to refine messaging and uncover new opportunities
Collaborate cross-functionally to surface customer insights and help influence go-to-market strategy and product improvements
Help us navigate a widening customer base moving beyond product teams into a holistic customer intelligence platform
Meet or exceed monthly and quarterly sales targets
Qualification
Required
3+ years of B2B outbound sales or business development experience, ideally in SaaS
Proven success generating and closing mid-market and/or enterprise deals
Strong communication, active listening, and consultative selling skills
Experience managing high-volume prospecting and discovery efforts
Comfort working independently in a fast-paced, evolving environment
Ability to tailor messaging to product managers, CX leaders, engineering leaders, and executives
Familiarity with CRM tools like HubSpot or Salesforce, plus modern sales tech stacks
Preferred
Experience selling into product teams or familiarity with product management workflows
Background in customer feedback platforms, product analytics, or VOC/insights tools
Understanding of PLG motions or hybrid sales/self-serve funnels
Experience working with agencies, resellers, or software companies
Company
Uservoice
A single platform to effortlessly collect, analyze and close the loop on product feedback with customer bases and teams of any size.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$9.64MKey Investors
Baseline Ventures
2015-09-15Series A· $7.5M
2011-11-18Seed· $1.2M
2009-05-19Seed· $0.94M
Leadership Team
Matt Young
Chief Executive Officer
Company data provided by crunchbase