BayPort Credit Union · 4 hours ago
Assistant Branch Manager
Virginia Beach, VA
Full-time
Onsite
Entry, Mid Level
2+ years expBayPort Credit Union is seeking an Assistant Branch Manager to provide quality service to current and potential members. The role involves supervising branch staff, ensuring operational efficiency, and driving sales while delivering exceptional member service.
BankingCredit BureauFinanceFinancial ServicesInsurance
Responsibilities
Mentor and coach branch staff to achieve individual and team goals
Provide ongoing feedback and training to enhance performance and professional development
Foster a collaborative and motivating work environment
Drive branch sales goals by developing and implementing effective sales strategies
Identify and pursue new business opportunities and relationships within the community
Monitor and analyze sales performance, adjusting strategies as needed to meet targets
Ensure that all members receive exceptional service and support for their financial needs
Address and resolve member concerns, account inquiries, and issues with professionalism and efficiency
Assist members with account management, including account openings, maintenance, and general inquiries
Promote a member-centric culture within the branch
Support members with loan applications, processing, and follow-up
Assist in managing branch operations, including compliance with credit union policies and procedures
Oversee cash handling, transaction processing, and other operational tasks
Ensure branch security and adherence to safety protocols
Work closely with the Branch Manager and other team members to achieve branch objectives
Participate in branch meetings and contribute to strategic planning and decision-making
Collaborate with other branches and departments to enhance overall credit union performance
Ability to adhere to BayPort Credit Union’s Core Values: Integrity, Be Bold, Communication, Diversity, Innovation, It’s On Me, and One Team
Qualification
Required
Education equivalent to a four-year high school education
2 – 4 years of teller, member service, loan or related experience
Knowledge of general credit union operational procedures to include cash handling, teller job-related duties, and loan processes and procedures
Preferred
Previously held supervisor or leadership roles
Company
BayPort Credit Union
BayPort Credit Union is a banking institution that offers services on mobile banking, investment, lending, credit and retirement plans.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$0.16M2021-11-18Grant· $0.16M
Leadership Team
James Mears
President/CEO
Nancy Porter
Vice President Marketing
Recent News
2025-12-19
Company data provided by crunchbase