Findhelp · 1 month ago
Program Research Associate
Austin, TX
Full-time
Onsite
New Grad, Entry Level
$24/hr - $24/hrFindhelp, A Public Benefit Corporation, is changing the way people connect to social care. As a Program Research Associate, you will play a vital role in ensuring the accuracy and relevance of social services listed on the Findhelp platform, directly impacting individuals seeking assistance across the country.
ComputerInternetSoftware
Responsibilities
Verify and maintain existing program data according to findhelp’s standards and procedures
Research and add new organizations and programs that qualify to be added to the network, including but not limited to researching the internet and calling/emailing organizations for more information
Respond to external requests received in our ticket management system and play an integral role in troubleshooting platform requests
Work efficiently within all Curation systems and tools
Participate in team meetings and contribute to a positive culture
Qualification
Required
Skilled in attention to detail with an ability to efficiently prioritize tasks
Able to successfully navigate change
Adept at learning new skills
Stays curious and is willing to ask the difficult questions to get the right answers
Data driven with the capability to make good decisions in ambiguous situations
Great written and verbal communication skills with the ability to give and receive feedback
Self driven to complete tasks with little oversight
Benefits
401k & Stock options
Free food and onsite gym at our Austin HQ
Paid parental leave
Competitive PTO & 9 paid holidays
Employee only paid Health, Dental, and Vision insurance
Dog-friendly office in Austin HQ
24/7 access to telemedicine and counseling
Book Purchasing Program
Culture Committee
Leadership Development Training
Paid Volunteering Time
Company
Findhelp
findhelp is a technology for connecting people to social care, findhelp seamlessly operates with existing systems.
Founded in 2010
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mukta Nandwani
Chief Technology Officer
Jaffer Traish
Chief Operating Officer
Recent News
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