Rumpke Waste & Recycling · 1 month ago
Client Services Administrator
Cincinnati, OH
Full-time
Onsite
New Grad, Entry LevelRumpke Waste & Recycling is one of the largest firms in the waste and recycling industry, committed to exceptional service and community support. The Client Services Administrator role focuses on generating revenue growth for the Rumpke Regional Accounts Group, managing client relationships, and ensuring efficient service delivery.
Environmental ConsultingRecyclingService IndustryWaste Management
Responsibilities
Manage day-to-day waste and recycling service needs. Including but not limited to quoting, order writing and portal document maintenance
Assist with RRAG PI program as it relates to the portfolio through implementation, review, tracking and adjustments as contracts are negotiated
Work with clients to increase efficiency and profitability by implementing bid data into internal website as well as administering client contracts
Work closely with A/R dept to maintain acceptable over 90 balances among identified accounts
Review and process credit needs for RRAG managed accounts. Working with Region and Area management to obtain necessary approvals
Pro actively review of RRAG managed accounts to ensure proper services are represented for accurate billing to reduce credits issued
Assist with the creation of monthly, quarterly annual and Ad-hoc reporting needs for RRAG managed accounts
Assist with post-acquisition activities in verification of services and contract execution
Serve as a “back-up” as needed assisting Regional Accounts Group with large projects and business opportunities and working closely with customer services team to support with increased call volume during peak times and staffing shortages (as needed)
Perform tasks in a safe manner in compliance with all local, state, and federal regulations and company policies
Other duties as assigned
Qualification
Required
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
Technical expertise regarding data models, data mining and segmentation techniques
Highly motivated individual who possesses professional demeanor and is comfortable in a variety of business environments
Strong organizational and time management skills
Client relationship skills incorporating a customer-centric attitude, with excellent communication, interpersonal and negotiating skills
Computer proficient with a high-level of skills in Microsoft Office; strong familiarity with Excel, PowerPoint, Word, and web-based software
Ability to define problems, collect data, analyze data, establish facts, and draw valid conclusions
Strong knowledge of and experience with reporting packages
Previous experience as a data analyst
Ability to work overtime, weekends, and/or holidays
Legally eligible to work in the United States
Valid driver's license (if applicable)
Must successfully complete pre-employment testing
Must be able to read and speak the English language
Benefits
Health
Dental
Vision
Matching 401(k)
Life insurance
Paid vacation
More
Company
Rumpke Waste & Recycling
Rumpke Waste and Recycling has been committed to keeping neighborhoods and businesses clean and green since 1932 by providing environmentally friendly waste disposal and recycling solutions.
Founded in 1932
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$55MKey Investors
Ohio Air Quality Development Authority
2025-07-01Debt Financing· $55M
Leadership Team
Phil Wehrman
CFO
Recent News
2025-05-01
2024-05-23
Daily Journal - Johnson County, Indiana
2024-05-21
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