CRG ยท 6 hours ago
Senior APM Engineer
Charlotte, NC
Contract
Onsite
Senior Level, Lead/Staff
$65/hr - $65/hr
8+ years expCRG is a global food service provider based in Charlotte, NC, known for its innovative technology and excellent work-life balance. The Senior APM Engineer will focus on designing, implementing, and maintaining application and infrastructure monitoring solutions to ensure system reliability and performance across AWS and on-prem environments.
Hiring Manager
Angelina Kilpack
Responsibilities
Install, configure, maintain, and upgrade monitoring tools including Dynatrace, Zabbix, PagerDuty, and Alertbot
Configure application and infrastructure monitoring across AWS, ECS, and on-prem servers
Define thresholds and alerts in collaboration with application teams
Perform daily operational tasks including health checks, log analysis, alert reviews, and release support
Tune and optimize alerts to reduce noise and improve signal quality
Build and manage trend analysis and predictive monitoring
Implement custom monitoring solutions using scripting and APIs
Apply security patches and upgrades to monitoring platforms
Support incident response and participate in troubleshooting and root cause analysis
Monitor AWS services using CloudWatch and integrate with Dynatrace
Support database monitoring and microservices-based architectures
Use Dynatrace DQL, APIs, Extensions, and AI/OPS features to enhance observability
Develop custom scripts using Shell, PowerShell, and YAML
Query SQL databases to support monitoring and analytics use cases
Identify and implement automation opportunities to eliminate manual processes
Create and manage PBIs in Azure DevOps
Work cross-functionally with IT, application, and leadership teams
Complete service requests within defined SLAs
Communicate progress, risks, and blockers effectively
Translate technical findings for both technical and non-technical stakeholders
Participate in triage sessions and cross-team problem-solving efforts
Independently manage assigned work and project components
Monitor alerts and take appropriate corrective actions
Maintain accurate ticket updates and status reporting
Identify potential business impact when planning changes to production
Contribute to project planning, timelines, and delivery commitments
Demonstrate strong attention to detail and organizational skills
Demonstrate a positive, collaborative, and solutions-oriented mindset
Actively participate in team and leadership meetings
Share knowledge, ideas, and best practices with peers and management
Qualification
Required
8+ years of experience as an Application Performance / Monitoring Engineer
Strong experience with Dynatrace and Zabbix (administration and configuration)
Experience with Alertbot, Foglight, and PagerDuty
Hands-on experience with AWS monitoring and CloudWatch
Proficiency in Shell scripting, PowerShell, and YAML
Solid understanding of databases, microservices, and recovery models
Ability to multitask and work across multiple teams
Strong troubleshooting, analytical, and critical-thinking skills
Excellent verbal and written communication skills
Bachelor's degree in Computer Science or equivalent experience
Benefits
Excellent work-life balance
Prioritizes safety, health, and environment first
Excellent benefits package
Recognized for their great culture
Company
CRG
CRG Corporation is a national Executive Search firm and Staffing agency. For the past three decades, we have supported corporations across the U.S.
501-1000 employees
H1B Sponsorship
CRG has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Jason S. Heller
Chief Operating Officer & Managing Partner
Dianne Gold
Managing Partner
Company data provided by crunchbase