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Sika · 10 hours ago

Technical Service Representative

Washington, DC

Full-time

Hybrid

Entry, Mid Level

2+ years exp

Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction. They are seeking an experienced Technical Service Representative to monitor the installation of Sika Sarnafil Roof Systems, conduct training sessions, and perform warranty inspections.

Building MaterialChemicalIndustrialManufacturingMiningPrecious Metals

Responsibilities

Training of applicators to properly and efficiently install Sarnafil roofing and waterproofing systems in an effort to ensure quality and contractor profitability. Provide training to others as needed

Overseeing the application process by attending job starts and performing in-progress project visits to monitor and enforce proper installation. Assure that application is in accordance with good roofing practices and Sarnafil specifications through documentation with field reports. Help to resolve installation problems and issues as they arise

Conducting final inspections for technical acceptance for warranty issuance

Act as the liaison between the applicator, General contractor, consultant, architect, building owner, and Sarnafil during the installation process

Advising Technical Manager concerning progress, issues, problems project needs

Assist Sales and others with pre-job meetings, roof surveys, and warranty claim issues

Following up on leak and warranty claim calls, and complete necessary Sarnafil repairs as needed

Inspection of existing Sarnafil roofs for warranty transfers, warranty extensions, and annual inspections