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Justworks · 1 week ago

Director, International Benefits

NYC Metro Area

Full-time

Onsite

Senior Level, Lead/Staff

$198K/yr - $238K/yr

8+ years exp

Justworks is a company that provides HR solutions for businesses, and they are seeking a Director of International Benefits to build and execute employee benefits programs across international markets. The role involves developing a benefits strategy, managing a global team, and ensuring compliance while enhancing employee experiences.

Bookkeeping and PayrollComplianceEmployee BenefitsHealth InsurancePayments

Responsibilities

Develop and execute a multi-region benefits strategy that aligns with Justworks’ international growth goals and values and ensures competitiveness and compliance

Manage, motivate and mentor a growing Global Benefits team, starting by hiring Benefits Specialists in key regions; define clear ownership, standards, and performance metrics

Build and oversee global broker and carrier relationships, negotiating best-in-class coverage, pricing, and service levels

Identify, evaluate, and launch new benefits that differentiate our EOR offering—for example, wellness, family support, flexibility, and mental health programs tailored by region

Own the global renewal calendar; ensure consistent process, data integrity, and timely execution across all markets

Ensure statutory compliance in every country; maintain documentation, audits, and alignment with Legal and Compliance

Develop a unified view of benefits cost, utilization, and satisfaction; partner with Finance on budgeting and forecasting

Collaborate cross-functionally with Payroll, Legal, HRIS, Sales, and Product teams to enhance employee and customer experiences

Drive clear, engaging communications around benefits launches and updates that empower employees globally

Work across International, US Risk & Insurance to deliver globally scaled and local broker relationships that seamlessly plug into our offering

Qualification

Global benefits managementVendor managementAnalytical fluencyNegotiation skillsExperience in multiple geographiesTeam leadershipCross-functional collaborationSolution-orientedCuriosityRisk assessmentManaging complexityAIAutomationCommunication skillsAdaptability

Required

8-10+ years of experience managing, building and operating a substantial global business, product line or function with at least 3+ years of experience and deep knowledge within global benefits, global insurance, global employment or EOR across multiple geographies

Demonstrated ability to build from the ground up, operate with autonomy, and thrive in highly complex, global ambiguous environments

Exceptional commercial and operational instincts; ability to design scalable systems, navigate partnerships, evaluate tradeoffs; strong vendor and partner management

Strong negotiation skills with partners; experience running global RFPs and renewals

Excellent communication and stakeholder management skills across diverse cultures and levels

Analytical fluency with benefits cost modeling, vendor performance metrics, and ROI analysis

Track record of leading distributed teams and scaling processes internationally

Comfort operating in a fast-paced, high-growth tech or HR services environment