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HH Global · 1 day ago

Sr. Production Manager

Chicago, IL

Full-time

Hybrid

Mid, Senior Level

$65K/yr - $90K/yr

3+ years exp

HH Global is a company focused on executing client marketing programs, and they are seeking a Sr. Production Manager to oversee all aspects of production and purchasing. The role involves managing complex projects while ensuring quality and competitive pricing through collaboration with various stakeholders.

AdvertisingBusiness DevelopmentInformation TechnologyManufacturingMarketingOutsourcing

Responsibilities

Gather project requirements and manage all production aspects on behalf of the client, working with vendors on delivery timetables and maintaining on updated status of assigned projects

Input all project specifications and relevant data into an internal procurement system and maintain key data points in the system, including customer quotes, purchase orders, and invoices

Execute projects within contract-specified timelines, according to budget requirements and quality standards

Build relationships and communication channels with clients to ensure smooth workflow and handoffs

Liaison between internal and external stakeholders, agencies, and suppliers to ensure quality and on-time delivery within budget

Execute production efficiently in accordance with the procedures described in business processes

Identify and develop programmatic solutions, which are both beneficial and economical for the client and HH Global

Provide high-quality customer service, communicating to clients with appropriate and relevant status updates

Assist Account Managers in compiling account and project updates for key presentations as directed

Escalate production issues immediately to management

In collaboration with the Strategic Sourcing Team, investigate potential suppliers and make recommendations based on knowledge of manufacturing limitations, supplier facilities, and schedule availability to derive cost efficiencies for projects or campaigns

Engage in a consultative partnership with the client to improve achievement of marketing goals on assigned projects

Ensure goal tracking and achievement of SLAs and KPIs is consistent with client standards and contractual requirements and internal KPIs related to operational efficiency

Handle a multitude of complex and diverse product-type categories, including direct mail, POP/POS, and branded merchandise

Prepared to attend press checks with or without client and ensure necessary subject matter experts are present to effectively manage process

Qualification

Production managementVendor negotiationsProject managementMicrosoft ExcelClient communicationLearning new technologyWorking independentlyProblem-solvingFast-paced environment experience