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Funko · 9 hours ago

CRM Coordinator

Everett, WA

Full-time

Onsite

New Grad, Entry Level

$27.40/hr - $34.61/hr

Funko is a purveyor of pop culture and licensed-focused collectibles company. The CRM Coordinator role is responsible for CRM program execution supporting Funko.com and Loungefly.com, specializing in email marketing while also supporting SMS and App efforts.

ArtCollectiblesToys

Responsibilities

Execute CRM campaigns in Klaviyo, including newsletters, campaign emails, exclusive drops and more

Support app notifications, in-app messages and SMS campaigns as needed

Maintain and track the email editorial calendar across brands

Manage campaign tickets and workflows for upcoming campaigns in Jira and/or Asana Project Management Software

Proofread and QA marketing messages for clarity, grammar, spelling and link accuracy

Ensure marketing messages follow industry policies, ADA compliance, CAN-SPAM and industry best practices

Partner with CRM, Creative and Analytics teams to support segmentation, personalization and dynamic content strategies

Assist in executing A/B Testing strategies

Collaboration with global counterparts as well as US stakeholders to ensure consistency across brands

Support Loyalty program, helping to execute CRM campaigns and ad hoc program operations

Qualification

KlaviyoSalesforce Marketing CloudEmail marketingGoogle AnalyticsProject Management SoftwareHTMLCSSMicrosoft OfficeWritten communicationVerbal communicationProblem-solvingCollaboration