Fidelity Investments · 12 hours ago
Transfer Agent Analyst
Roanoke, TX
Full-time
Hybrid
Mid, Senior Level
$66K/yr - $125K/yr
7+ years expFidelity Investments is seeking a Transfer Agent Analyst to join their team in Fidelity Labs, focusing on next-generation transfer agent operations. The role involves reviewing customer transactions, ensuring compliance with policies, and collaborating with various teams to improve operational processes.
Asset ManagementFinanceFinancial ServicesRetirementWealth Management
No H1B
Responsibilities
Review and process customer transactions and account inquiries including but not limited to escalations
Comply with all policies and procedures related to all aspects of TA Operations
Ensure quality standards are enforced, met and compliant with regulatory mandates
Ensure all key daily duties are performed timely and accurately
Collaborate with aligning business partners to develop and create written procedures
Ensure all procedures are updated to mitigate process risks
Demonstrate a collaborative mindset aligned with process improvement, efficiencies and risk mitigation
Participate in architectural system design with product, technical and operations teams to ensure proper system build satisfying TA needs
Collaborate and influence outcomes in a large matrix-managed environment and across multiple and diverse groups
Support and lead business initiatives and special projects
Liaise with others to implement corporate strategy
Cross train as needed
Other duties as assigned by management
Qualification
Required
College Degree required and/or 7-10 years experience in Financial Service Operations
Tax knowledge, including W-8 validation, information reporting including 1042s, and withholding processes
Strong knowledge of transfer agent operational processes, project management and SEC regulations
Effective written, verbal and listening skills
Strong problem solving and decision-making skills
Proficient in Microsoft office Word, Excel and other basic knowledge of other products within suite
You are highly motivated, learn quickly and perform well under pressure and in a fast-paced environment
You can demonstrate strong communication skills and are client focused
Effective problem solving and decision making
Risk mitigation through policy and procedural understanding
You can multitask and prioritize requests and deliver timely and accurate solutions to clients and shareholders
Building and managing relationships with clients and internal business partners is a priority for you
You can thrive in a team environment and demonstrate a willingness to assist other team members
You bring intellectual curiosity and are committed to continuous learning and personal development
Facilitate and lead new assignments, projects, and activities within the role in the Fidelity community is something you strive for
Benefits
Comprehensive health care coverage and emotional well-being support
Market-leading retirement
Generous paid time off and parental leave
Charitable giving employee match program
Educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career
Company
Fidelity Investments
Fidelity’s mission is to strengthen the financial well-being of our customers and deliver better outcomes for the clients and businesses we serve.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$152.82MKey Investors
Apple
2020-12-28Secondary Market· $2.5M
2018-01-14Secondary Market· $1M
2017-05-03Secondary Market· $12.5M
Leadership Team
Abigail Johnson
Chairman & CEO
Jeanmarie Ward
Senior Vice President of Architecture
Recent News
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