Public Consulting Group · 1 month ago
Program Advocacy Manager
United States
Full-time
Remote
Mid, Senior Level
$72K/yr - $99K/yr
5+ years expPublic Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. The Program Advocacy Manager will oversee Social Security Eligibility and Trust Accounting staff, ensuring compliance with laws and policies while driving continuous improvement and quality assurance processes.
ConsultingManagement ConsultingService Industry
No H1B
Responsibilities
Manage Social Security Eligibility and Trust Accounting staff, including direct supervision of individuals and overall leadership of team activities and outcomes
Direct supervision of team members including weekly check-ins, providing direction and feedback, and performance management
Ensure team’s compliance with federal and state laws, regulations, and policies
Monitor performance measurements for team activities to help ensure that team meets all contractual responsibilities
Use critical thinking and data analysis tools (e.g., Excel, Power BI) to respond to DCF and PCG management requests
Proactively pursue continuous improvement to increase compliance, value, accuracy, and efficiency of the team’s work
Maintain and update Standard Operating Procedures and training materials for team functions
Develop and maintain a robust quality assurance process for all activities, data and reports developed for DCF and for PCG management
Lead client meetings and trainings in a variety of settings
Maintain positive working relationship with clients, federal partners, colleagues, and team members
Collaborate with PCG staff on other teams, fostering an environment of information sharing and mutual support across teams
Maintain up-to-date knowledge of federal and state laws and policies
Lead/participate in state and federal audits and reviews
Qualification
Required
Bachelor's degree or higher, preferably in accounting or business
5+ years of relevant work experience, preferably including supervision of staff
Ability to prioritize responsibilities for self and others and to delegate tasks
Ability to organize and plan work efficiently within set time limits for self and others
Advanced understanding of and ability to interpret relevant federal and state laws, regulations, and policies
Strong verbal and written communication skills in formal and informal settings, including customer service
Critical thinking for the sake of problem solving and identifying process improvements
Detail-orientation
Ability to work independently and within a team
Demonstrates initiative
Comfortable using Microsoft Office applications, including Excel, Word, and Outlook
Preferred
Skill with Microsoft Power Automate and/or strong proficiency with Microsoft Excel
Familiarity with relevant federal programs, including Title XVI (SSI), Title II (RSDI), and Title IV-D (Child Support)
Benefits
Medical and dental care benefits
401k
PTO
Parental leave
Bereavement leave
Company
Public Consulting Group
Public Consulting Group is a consulting company offering management consulting services to public sector organizations and entities.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jimmy Cleveland
Chief Executive Officer
David Flores
Chief Technology Officer
Recent News
Public Consulting Group
2025-11-20
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2025-10-16
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