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Ticket Crushers, A Law Corporation · 1 month ago

Bilingual Intake Specialist (Global)

United States

Full-time

Remote

New Grad, Entry Level

$1,000/mo - $1,300/mo

CrispRecruit is a boutique bankruptcy and debt relief law firm headquartered in New Jersey. They are hiring two Bilingual Intake Specialists to manage client intake calls, assist with document collection, and support the progression of bankruptcy cases.

ConsultingLaw EnforcementLegalProfessional Services

Growth Opportunities

Responsibilities

Answer 5-10+ daily inbound calls, follow the structured questionnaire, and complete intake forms with accuracy

Submit completed forms into the system and smoothly transfer qualified calls to Attorney Batista

Perform document collection, appointment scheduling, and secondary case write-ups as part of the bankruptcy filing process

Check in with potential and current clients, ensuring required documents are received and appointments are confirmed

Communicate effectively with English and Spanish-speaking clients when applicable

Support the attorney and virtual paralegal by providing accurate intake data that drives case strategy

Qualification

Customer Service ExperienceBilingual (English/Spanish)Tech-SavvyDetail-OrientedCommunicatorLegal KnowledgeAdaptability

Required

Customer Service Background: Prior intake, call center, or customer service experience is strongly preferred

Detail-Oriented & Accurate: Ability to capture client information precisely—small errors can impact case outcomes

Strong Communicator: Professional, clear, and empathetic phone manner

Tech-Savvy: Comfortable using digital forms, Zoom, and basic office software

Language Skills: English fluency required; Spanish proficiency is a MUST

Adaptability: Ability to manage downtime productively with clerical tasks

Preferred

Legal/Bankruptcy Knowledge: Not required, but prior legal, medical billing, or administrative support experience is beneficial

Benefits

Discretionary bonuses and wellness perks may be offered (such as health stipends or book club participation, already extended to current staff).

Standard schedule of 9 AM-5 PM EST, Monday-Friday.

Company

Ticket Crushers, A Law Corporation

The experienced attorneys at Ticket Crushers, the Bay Area's premier Traffic and DUI Law Firm represent clients throughout the San Francisco Bay area for Traffic Violations, Criminal Defense, and Driving Under the Influence ("DUI") charges.

Founded in 2015