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Penn Medicine, University of Pennsylvania Health System · 4 months ago

Biomedical Equipment Technician (I, II & III)

Philadelphia, PA

Full-time

Onsite

Entry, Mid, Senior Level

1+ years exp

Penn Medicine is dedicated to providing the highest level of care to patients and conducting innovative research. They are seeking Biomedical Equipment Technicians at various levels to assist in the maintenance of biomedical and related equipment that supports Clinical Engineering operations.

BiotechnologyEducationHealth CareMedicalTraining

Responsibilities

Under close supervision, maintains, repairs, and calibrates patient care medical devices, using general knowledge of lowrisk equipment

Correctly and efficiently applies basic technical skills following Original Equipment Manufacturers (OEM) or Alternative Equipment Maintenance (AEM) recommendations

Evaluates issues, identifies appropriate resolutions and consults with experienced team members or leadership

Performs quality assurance inspections in accordance with applicable codes, standards, and manufacturer recommendations

Completes assignments to meet turnaround time and quality metrics

Maintains vendor-recommended preventive maintenance program

Special projects as assigned by Manager

Maintains a cost-effective inventory, utilizing second sources of replacement materials required to service and maintain medical devices within the facilities

Maintains appropriate service and calibration documentation in accordance with applicable laws and standards

Openly shares information and readily poses clarifying questions. Seeks guidance from senior team members

Provides the customer with a professional and enjoyable experience. Approaches customers equipped with attentiveness, empathy, patience, and knowledge

Special projects as assigned by Manager

On-Call services are 24X7 and may be required as part of this job

Performs duties in accordance with Penn Medicine and entity values, policies, and procedures

Other duties as assigned to support the unit, department, entity, and health system organization

Under moderate supervision, maintains, repairs, and calibrates patient care medical devices. Provides technical support for low and medium risk equipment

Correctly and efficiently applies basic and expanded technical skills following Original Equipment Manufacturers (OEM) or Alternative Equipment Maintenance (AEM) recommendations

Evaluates issues, identifies a resolution and consults with more experienced team members or leadership as needed

Completes assignments to meet turnaround time and quality metrics

Performs quality assurance inspections in accordance with applicable codes, standards, and manufacturer recommendations

Maintains vendor-recommended preventive maintenance program

Maintains a cost-effective inventory, utilizing second sources, of replacement materials required to service and maintain medical devices within the facilities

Maintains appropriate service and calibration documentation in accordance with applicable laws and standards

Provides technical training and mentorship to entry level Biomedical Equipment Technicians (BMET) concerning patient care medical devices. Assists staff with tasks that have been mastered

Uses understanding of Regulatory and Safety requirements to communicate Biomed compliance to departmental owners

Assists with training of clinical personnel on user operation and maintenance of equipment, as needed

Recommends the use of outside service personnel, as required

Researches industry Best Practice and uses information to solve current challenges or issues

Attends pertinent service and training seminars as required, to enhance skill level and decrease device operational costs, post warranty

Assists with the acceptance inspections, the relocation of existing, and with the installation of new equipment when required

Provides the customer with a professional and enjoyable experience. Approaches customers equipped with attentiveness, empathy, patience, and knowledge

Special projects as assigned by Manager

On-Call service are 24x7 and may be required for this job

Performs duties in accordance with Penn Medicine and entity values, policies, and procedures

Other duties as assigned to support the unit, department, entity, and health system organization

Working under little to no supervision, maintains, repairs and calibrates patient care medical devices. Provides technical support for low, medium and high risk equipment, utilizing a strong understanding of medical device integration and networking

Correctly and efficiently applies basic and expanded technical skills following Original Equipment Manufacturers (OEM) or Alternative Equipment Maintenance (AEM) recommendations

Evaluates issues, identifies a resolution and independently completes repair. As needed, engages senior team members or leadership for consultation or guidance

Completes assignments to meet turnaround time and quality metrics

Performs quality assurance inspections in accordance with applicable codes, standards, and manufacturer recommendations

Maintains vendor-recommended preventive maintenance program

Maintains a cost-effective inventory, utilizing second sources of replacement materials required to service and maintain medical devices within the facilities

Maintains appropriate service and calibration documentation in accordance with applicable laws and standards. Provides technical training and mentorship to junior Biomedical Equipment Technicians (BMET) concerning patient care medical devices. Assists staff with tasks that have been mastered

Uses understanding of Regulatory and Safety requirements to communicate Biomed compliance to departmental owners

Assists with training of clinical personnel on user operation and maintenance of equipment, as needed. Provides technical assistance and instruction to personnel regarding equipment operation and maintenance

Recommends the use of outside service personnel, as required

Researches industry Best Practice and uses information to solve current challenges or issues

Participates in environment of care (EOC) rounds with follow up corrective action plan

Attends pertinent service and training seminars as required, to enhance skill level and decrease device operational costs, post warranty

Assists with equipment planning and pre-purchase evaluations of new equipment

Assists with the acceptance inspections, the relocation of existing, and with the installation of new equipment when required

Provides the customer with a professional and enjoyable experience. Approaches customers equipped with attentiveness, empathy, patience, and knowledge

Reviews outcome of preventive maintenance actions and makes recommendations to department staff concerning improvements

Provides or assists with in-service educational programs on use of equipment

Recommends new equipment and testing procedures

Collaborates with Information Services to ensure Health Insurance Portability and Accountability Act (HIPAA) compliance and connectivity of biomedical devices

Understands and complies with Joint Commission and other applicable standards and regulations

Special projects as assigned by Manager

Position may require on-call 24x7

Performs duties in accordance with Penn Medicine and entity values, policies, and procedures

Other duties as assigned to support the unit, department, entity, and health system organization

Qualification

Troubleshooting biomedical devicesDiagnostic tools proficiencyMedical hardware experienceCustomer service orientationMicrosoft Office proficiencyAsset management softwareProcess improvement knowledgeHealthcare operations knowledgeMedical network understandingCybersecurity awarenessTeam collaboration

Required

H.S. Diploma/ GED

1+ years of experience troubleshooting and maintaining electromechanical systems OR current enrollment in/completion of a Clinical Engineering/BMET program with internship OR completion of a specialized OEM training course with 1+ years of field experience

2+ years of experience troubleshooting and maintaining electrotechnical systems

5+ years of experience troubleshooting and maintaining electromechanical systems

Must be capable of trouble-shooting bio-medical devices and related equipment

Must possess knowledge about the proper use of diagnostic tools, test equipment and software, where applicable

Experience working with medical hardware, software and equipment products

Strong customer service orientation and ability to follow through issues to resolution

Ability to interact with all levels of Health System personnel to include: management staff, consulting staff, clinicians, clinical administrators, etc

Must be able to function as part of a team providing a high level of quality service to clients

Ability to utilize Microsoft Office and asset management software

Preferred

DoD BMET Program

Associate's degree and related experience (Military or Healthcare hospital environment); internship experience

Bachelor's degree and related experience and/or training, or equivalent combination of education and experience; internship experience

AAMI certification

Associates Degree and 1+ year of related experience (Military, Healthcare, hospital or field service environment)

Bachelor's degree and 0-1 year of related experience and/or training, or equivalent combination of education and experience

DoD BMET Program and 1+ years of related experience (Military, Healthcare, hospital or field service environment)

Associate's degree and 4+ years of related experience (Military, Healthcare, hospital or field service environment)

Bachelor's degree and 3+ years of related experience and/or training or equivalent combination of education and experience

DoD BMET Program and 4+ years of related experience (Military, Healthcare, hospital or field service environment)

Familiar with process improvement activities

Knowledge of healthcare operations and the use of medical technology in the practicing healthcare environment

Understanding of medical PCs, peripherals, medical network hardware, clinical network applications and cybersecurity

Benefits

Comprehensive compensation and benefits program

Prepaid tuition assistance programs

Company

Penn Medicine, University of Pennsylvania Health System

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Penn Medicine is a world leader in academic medicine, setting the standard for cutting-edge research, compassionate patient care, and the education of future health care professionals.

Founded in 1765

Philadelphia, Pennsylvania, USA

10001+ employees