Vladimir Jones · 4 days ago
Advertising Account Supervisor
Vladimir Jones is an advertising agency looking for an experienced Account Supervisor to join their Account Services team. The role involves providing strategic leadership on accounts, managing multi-disciplinary projects, and building strong client relationships while ensuring profitability and growth.
AdvertisingWeb Design
Responsibilities
Financial health of the account including profitability and growth
Strategic oversight that ensures the work is achieving client business goals
Building strong client relationships with various individuals on the client side
Identifies and pursues areas of opportunity
Expert in client’s business and industry
Works closely with Account Services Director and President on contract/scope development
Identifies and ladders up potential client issues
Build internal partnerships with other departments including Creative, Media, Digital, and Insights
Demonstrates knowledge of clients’ business, target market, industry and competition
Develops long-term timelines to keep planning cycles on track and the agency at the forefront of budget and strategy conversations with clients
Spearheads a business case at the onset of a planning process that clearly articulates 'How we win'
Works closely and collaboratively with Insight during creative brief development
Works closely and collaboratively w/ SMEs during campaign planning, consistently driving the team towards strategies that align with client objectives
Demonstrates the ability to lead discussion around strategy, both internally and externally
Is involved in the development and presentation of agency POVs
Integration of Legacy Loop frameworks into annual planning, campaign development, and client conversations
Develops strong rapport and high-level of trust with clients
Demonstrates a genuine interest in the client’s business and brand
Demonstrates a comfort level 'pushing back' or having difficult conversations where appropriate
Is the voice of the client in internal discussions and the voice of the agency in external discussions
Always prioritizes the best interests of the agency in all client interactions
Demonstrates leadership in all client presentations through meeting set-up, presentation of key strategies and selling support throughout
Ensures client conversations have clear expectations, next steps, and strategic framing, not just task-level navigation
Proactively identifies risks or emerging client issues and recommends mitigation plans before escalation
Works closely with Director of Account Services and Agency President to develop annual budget recommendations and contracts or scopes of work
Closely monitors income projections, providing feedback to agency leadership on a regular basis
Works with core team to identify opportunities and to develop recommendations that align with agency growth goals
Closely tracks account budgets on a regularly basis and proactively manages necessary budget adjustments
Able to work independently to develop accurate and profitable project estimates
Able to collaborate cross-functionally to determine optimal budget splits across departments
Demonstrates ability to have client conversations around budgets and budget tracking
Demonstrates a strong working knowledge of the advertising industry including trends and best practices
Demonstrates a strong working knowledge of clients’ industries including notable news and current events
Is articulate in front of clients regarding the creative, media and digital strategies being recommended and implemented by the agency
Demonstrates preparedness by actively practicing and reviewing presentations prior to meeting
Participates in dry runs of presentations
Demonstrates presentation skills to internal team by presenting strategic plans and reporting at internal review meetings
Demonstrates presentation skills to client team by presenting strategic plans and reporting
Demonstrates confidence during QA session with internal teams and with clients
Ensures all client-facing presentations tell a cohesive story grounded in insights, strategy, and outcomes
Participate in presentation skills workshop/course
Develops and administers performance appraisal of direct report(s)
Day-to-day mentorship of direct report(s) to help he/she achieve their career and personal goals
Day-to-day leadership of direct report(s) to ensure account work is focused and prioritized appropriately
Assists in the onboarding of new hires and cross-functional team members as the need arises
Participates in, and leads portions of, the weekly Account Services team meetings
Involved in the development and presentation of campaign reports
Focuses on storytelling as it relates to client business goals
Keeps SMEs focused on the most important things, avoiding superfluous data for data’s sake
Runs efficient, appropriately cast meetings
Demonstrates a strong working knowledge of agency processes
Can act as voice for Account Services team when questions arise from other departments around processes and procedures
Upholds and enforces agency workflows, processes, and naming conventions, ensuring clarity and consistency across departments
Acts as a gatekeeper for quality, ensuring deliverables are accurate, aligned, and agency-ready before reaching leadership or clients
Demonstrates the ability to 'filter up' appropriately and establishes strong working rapport with Director of Account Services and Agency President
Qualification
Required
5-6+ years of advertising agency experience with at least 3 years of account leadership experience
Management experience
Required skills/experience/familiarity in the digital marketing and campaign environment space
Ability to possess and balance the big picture with the tactical details of daily activities and projects
Strategic and consultative while also have strong attention to detail
Strong communication and excellent interpersonal skills
Understanding of the complex advertising landscape and how to bring together cohesive teams and programs to drive results
Commitment to ensuring creative excellence and output
Passionate about great work, your team, and our business
Active listener with the ability to read a room and adapt accordingly
Diplomatic and empathetic leader
Benefits
401k + employer match
Medical, Dental, Vision
Life and short-term disability (100% employer paid)
Voluntary long-term disability
EAP
9 paid holidays
PTO, Floating Holiday, Volunteering Day
Education reimbursement
Employee referral program
Employee recognition program where points turn into money!
Company
Vladimir Jones
Vladimir Jones is a marketing and advertising company that offers creative design and digital marketing services.
Funding
Current Stage
Growth StageRecent News
2024-12-04
2024-11-10
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