Funko · 9 hours ago
Sr. Manager, Global Payments & Risk
Funko is a purveyor of pop culture and licensed-focused collectibles company. The Senior Manager of Global Payments & Risk will build and lead Funko’s global payments strategy, focusing on improving payment success rates, reducing chargebacks, and enhancing compliance positioning.
ArtCollectiblesToys
Responsibilities
Own the global payments ecosystem across all DTC sites and channels
Optimize payment authorization rates, issuer routing, retries, and declines — targeting >90% approval rates
Partner with Adyen and other PSPs to leverage advanced data insights, ML risk tools, and global routing capabilities
Analyze and reduce transaction costs, interchange fees, and PSP margin leakage
Lead strategy for global payment method expansion
Lead global fraud prevention strategy, including machine learning, 2FA, velocity checks, and manual reviews
Manage Visa and Mastercard monitoring programs and ensure timely remediation to exit fines and compliance risk
Partner with Digital, Customer Service, and Engineering teams to harden systems against account takeovers and bot attacks
Implement performance metrics for fraud tools and processes to ensure friction-right customer experience
Establish a unified Payments & Risk dashboard covering authorization, fraud rates, chargebacks, and PSP costs
Develop monthly reporting cadence to Finance and DTC leadership, quantifying financial recovery and ROI
Build internal business cases for payment innovations, tool enhancements, or vendor transitions
Negotiate and govern vendor contracts for PSPs, chargeback management, and fraud platforms
Manage and grow a lean but high-impact team (Fraud Specialist + Payments Analyst)
Partner cross-functionally with Finance, Operations, Customer Experience, and Regional eCommerce leads to align goals
Serve as the internal subject matter expert for all matters related to payments, fraud, and compliance globally
Qualification
Required
8–10 years' experience in Payments, Fraud, or Risk roles within eCommerce, Retail, or FinTech environments
Demonstrable success improving payment acceptance and reducing fraud/chargebacks at scale
Strong familiarity with PSPs (Adyen, Stripe, Braintree, etc.), card network regulations, and risk tooling
Experience leading Visa/Mastercard monitoring program remediation
Strong analytical and financial acumen — able to link data to business impact
Excellent cross-functional collaboration skills across tech, finance, and operations
Hands-on proficiency with BI tools (Looker, Tableau, SQL, or equivalent)
Preferred
Experience managing offshore operational teams a plus
Benefits
A competitive compensation package with full benefits
A 401(K) plan with matching contributions from the company
Company
Funko
Funko provides branded pop culture products to a diverse range of consumers and retail channels.
Funding
Current Stage
Public CompanyTotal Funding
$263MKey Investors
TCG
2022-05-05Post Ipo Secondary· $263M
2017-11-01IPO
2015-11-02Acquired
Recent News
Business Wire
2026-01-13
Digital Commerce 360
2026-01-07
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