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Kemper · 1 month ago

Office Clerk (Part-time)

Beaumont, Texas

Full-time, Part-time

Onsite

Entry Level

1+ years exp

Kemper is one of the nation’s leading specialized insurers, and they are seeking a District Administrator to support the District Manager and staff in their Beaumont, TX office. This role is central to the daily operations of the district office, managing administrative processes, financial transactions, and customer inquiries.

ConsumerFinancial ServicesInsurance

Responsibilities

Answer incoming calls, assist customers, and ensure messages are relayed promptly to agents and sales managers

Return phone calls and follow up on inquiries as needed

Support agents with licensing, underwriting notifications, policyholder information, and Salesforce processes

Communicate with Home Office regarding policy status, claims, and underwriting

Process payments received by mail, drop box, walk-in, or phone

Collect and reconcile client payments daily through Salesforce “My Transactions Today” report

Maintain petty cash, balance daily transactions, and report out-of-balance amounts

Purchase and deposit money orders for cash collections

Monitor and clear the Administrator Deficiency Account within 24 hours

Complete weekly deposit sign-off report and submit to District Manager

Conduct monthly review of money order and check transactions for accuracy

Review agent deficiency reports and provide updates to the District Manager on unresolved balances

Enter paper applications into FDE

Batch, scan, and index documents (claims, underwriting, policy administration, policy delivery receipts) into the imaging system

Review Imaging Control Reports and ensure compliance with retention policies

Manage incoming email and mail: distribute, print, file, and process according to procedures

Prepare and ship outgoing mail for customers, agents, and Home Office

Follow company document retention policies, including shredding, storage, and imaging timelines

Maintain secure and organized district office and supply room

Order and manage office supplies, company forms, and postage

Manage Premium Receipt Books: request, print, and mail to customers or agents as needed

Provide general support to District Manager and staff, including handling reports, correspondence, and scheduling tasks as assigned

Submit and track service requests for office equipment

Ensure adequate supply levels are maintained through centralized ordering systems

Qualification

Customer serviceFinancial transactionsMS OutlookSalesforceMultitaskingOrganizational skillsTime managementVerbal communicationWritten communicationMS ExcelMS Word