Instacart · 1 month ago
Senior Product Designer II (L6) - Agentic
Instacart is transforming the grocery industry by providing innovative solutions that enhance the shopping experience. As a Senior Product Designer, you will lead the design of AI-powered consumer and enterprise experiences, creating tools that improve efficiency and engagement for users.
Delivery ServiceE-CommerceGroceryShopping
Responsibilities
Design next-generation AI experiences: Create and iterate on a consumer-facing AI agent to assist with grocery shopping, personalized meal planning, and managing dietary needs. Integrate features such as recipe recommendations, optimized shopping lists, ingredient substitutions, and historical insights
Build external-facing connectors: Partner with platforms to develop connector agents that expand Instacart's reach while ensuring the brand is represented cohesively and effectively
Collaborate with multidisciplinary teams: Work closely with Product, Engineering, Machine Learning, and Data Science teams to seamlessly integrate large language models (LLMs), multimodal interfaces, and predictive algorithms into accessible, scalable solutions
Drive trust and usability: Create scalable design systems emphasizing AI transparency, trust, explainability, and user feedback mechanisms to maintain ethical and responsible AI interactions
Conduct research to inform design: Lead user research, usability testing, and behavior analysis to turn insights into actionable design improvements and frictionless, habit-forming workflows for shopping and meal preparation
Push the boundaries of innovation: Solve complex challenges like multi-input/multimodal interfaces and design adaptive systems that foster trust, efficiency, and joy in daily routines
Qualification
Required
6–8+ years of product design experience, with a portfolio showcasing successful end-to-end design projects, including problem framing, user research, and delivering measurable results
2+ years of specialized experience designing for AI systems, particularly conversational AI, LLM-driven tools, or intelligent workflows. Portfolio must include at least one AI-specific case study demonstrating problem-solving for conversational UI, commerce/retail, or enterprise tools
Proficiency with Figma and rapid prototyping tools for testing and validating design concepts
Demonstrated success collaborating closely with Product, Engineering, and Data/ML teams to ship and iterate on complex, high-impact features
Fluency in conducting usability studies, interpreting insights, and turning findings into actionable design refinements
Strong ability to influence diverse stakeholders, pitch compelling design strategies, and align with both internal and external partners
Preferred
Experience managing agencies, enterprise partners, or collaborative co-development efforts
Background in designing for AI transparency, ethics, and governance, with experience creating frameworks for explainability, feedback loops, and user control
Familiarity with conversational AI frameworks, multimodal experience design, signal processing, or real-time recommendation systems
Knowledge of scaling design systems across enterprise or global platforms
Company
Instacart
Instacart is an online grocery platform that offers same-day delivery and pickup services for retailers and consumers.
H1B Sponsorship
Instacart has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (156)
2024 (173)
2023 (111)
2022 (159)
2021 (170)
2020 (59)
Funding
Current Stage
Public CompanyTotal Funding
$2.92BKey Investors
T. Rowe PriceTiger Global ManagementD1 Capital Partners
2023-09-19IPO
2021-11-01Private Equity· $232M
2021-09-05Secondary Market
Recent News
Crain's New York Business
2026-01-24
The Journal Record
2026-01-18
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