USAJOBS · 1 month ago
Supervisory Staff Mediator (District of Columbia Courts Agency Employees Only)
Washington, District of Columbia, USA
Full-time
Onsite
Mid, Senior Level
$118K/yr - $153K/yr
5+ years expThe District of Columbia Courts is an independent branch of the District of Columbia Government, and they are seeking a Supervisory Staff Mediator for the Multi-Door Dispute Resolution Division. The role involves supervising the Multi-Door Mediation Program, mediating cases, and overseeing employee performance and program operations.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
Responsibilities
Provides direct supervision of all unit employees; planning, delegating, and evaluating work to be accomplished by subordinates; and setting and adjusting work priorities
Oversees the development and implementation of employee performance plans and evaluations, provides continuous feedback, coaching and rewarding of staff; documents satisfactory and unsatisfactory performance; addresses performance issues; and issues corrective actions, as needed, in accordance with Court policy
Collaborates with human resources to develop vacancy announcements and crediting plans. Makes recommendations for appointments, promotions and separations
Delivers mediation services that encompass areas of Family, Child Protection, Civil Actions, Small Claims, Landlord and Tenant, Probate, and other related cases requiring mediation
Provides program oversight and develops and maintains program business processes and procedure manuals
Reviews agreements written by staff mediators. Monitors and evaluates the performance of direct reports. Generates monthly statistical reports regarding case status, number of cases mediated, and case management
Responds to questions from attorneys and litigants about mediation, agreement writing, and program policies and procedures
Creates written agreements and ensures agreements are clearly written and accurately memorialize the mutual understandings and commitments of the parties, as well as ensure they are accurately written with no grammatical mistakes and typographical errors
Coordinates with the appropriate personnel on developing material and presenting in-service training for Mult-Door staff and the community mediators. Conducts presentations on various Alternative Dispute Resolution (ADR) topics for judicial and non-judicial staff
Develops and analyzes statistical and narrative information on program operations and case work for periodic reports. Evaluates program operations. Evaluates mediation performance and makes the appropriate recommendations, improvements, and innovative strategies to the Multi-Door Division Director
Submits reports, including, but not limited to, those pertaining to budget, training, management action plan objectives, key performance indicators, and personnel actions
Participants in court conferences; training; meetings. Serves on committees for Court, division, or office initiatives, programs, procedures, rules, policies, and studies
Qualification
Required
A bachelor's degree in Dispute Resolution, Conflict Analysis and Resolution, or a closely related field
Five (5) years of mediation experience
A minimum of two (2) years of supervisory experience
Must possess 40 hours of basic mediation training, or the equivalent training demonstrated through educational courses, such as mediation or negotiation
Must meet requirements to provide mediation services in the District of Columbia, Maryland, or Virginia within one (1) year of appointment
Graduation from the DC Court's Management Training Program may be substituted for one (1) year of supervisory experience
The incumbent should be an enthusiastic and engaged professional who enjoys working with a diverse group of Court personnel and customers and lives the DC Courts' values of Accountability, Excellence, Fairness, Integrity, Respect, and Transparency
Preferred
A master's degree or Juris Doctor (JD) is preferred
Benefits
Life Insurance
Retirement Benefits
Health Insurance
Workers Compensation
Annual Leave: New full-time employees earn four (4) hours of annual leave biweekly. After three years of service this increases to six (6)hours biweekly, and at 15 years it increases to eight(8)hours biweekly. Most military, federal and District of Columbia government service counts toward the time required to go into the next higher annual leave category. Employees can carry over no more than 240 hours of annual leave into the next leave year.
Sick Leave is used for personal medical needs, care of a family member, or adoption related purposes. Full-time employees earn four(4)hours of sick leave biweekly. This leave can be accrued without limit.
In addition to the federal health plans, the DC Courts offer employees supplemental vision and dental plans as well as a commuter transit benefit subsidy, for a maximum of $150 a month.
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
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Funding
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