Peoples Group · 2 weeks ago
Government Demands Support Coordinator
Vancouver, British Columbia, Canada
Full-time
Hybrid
Entry Level
$55K/yr - $65K/yr
1+ years expPeoples Group is a boutique financial institution with over 35 years of experience in the Canadian marketplace, seeking a Government Demands Support Coordinator. The role involves efficiently coordinating responses to inquiries from government agencies, managing documentation, and engaging with internal and external stakeholders to ensure timely and accurate demand responses.
BankingFinanceFinancial ServicesImpact Investing
Responsibilities
Intake of inquiries (by fax, email, and regular mail)
Scanning of mail received in Vancouver office
Triaging of initial request and engaging appropriate internal business lines on searches
Conducting searches of processor portals to support demands relating to the Cards & Payments business line
Maintaining demand files/folders, Sharepoint portal, search log, and additional supporting resources as needed
Development and maintenance of relevant demand reporting
Responding to demands accurately and in a timely manner
Engaging with various internal and external stakeholders as needed
Providing recommendations and feedback on process improvement
Qualification
Required
1-2 years of professional work experience within a Financial Institution in Canada
Post secondary education
Working experience with Microsoft Excel required
Ability to manage and analyze large volumes of requests and information
Ability to work independently but also as a team and cross-functionally
Adaptability and openness to navigating change
Strong organizational skills; attention to detail and accuracy
Sound knowledge and judgement around handling confidential, private, and sensitive customer data
Problem-solving and idea contributor
Excellent communication skills
Benefits
A hybrid work environment, enabling you to balance your personal and professional life seamlessly.
Competitive salaries, profit sharing, RRSP matching and benefits from day one.
Generous paid time off to help achieve a healthy work-life balance.
A strengths-based approach, ensuring we work together more effectively.
A commitment to your well-being in five key areas: Financial, Physical, Social, Career, and Community.
Company
Peoples Group
Peoples Group is a trusted financial institution for the innovators at the forefront of Canada’s economic future.
501-1000 employees
Funding
Current Stage
Late StageRecent News
2024-05-03
Coinbase - Investor Relations
2023-12-22
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