CAMBA · 1 month ago
Program Supervisor, Justice Involved Supported Housing Initiative (JISH)
CAMBA is a community organization dedicated to building an inclusive New York City. The Program Supervisor for the Justice Involved Supported Housing Initiative (JISH) will oversee program activities, manage staff, and ensure clients receive necessary support and services to thrive.
Health CareNon ProfitProfessional ServicesSocial
Responsibilities
Plan and organize program activities to maximize program contract's goals and performance targets
Supervision of staff; including managing timesheets, conduct performance appraisals, coaching, counseling, mentoring, and supporting reports to excel and strengthen team collaboration
Troubleshoot customer/client issues & concerns, and make decisions in accordance with program policies, procedures, and protocols
Work with direct reports to review and improve any customer feedback, recommend training, and other appropriate recommendations
Lead appropriately any pushback or resistance to change from customers, programs, and funders
Monitor customers' progress towards their goals weekly
Review all documentation related to customers' progress for accuracy, completeness, and clarity
Enter all direct services into agency data base
Lead and participate in administrative and staff meetings as requested
Responsible for submitting data for monthly, annual and all other applicable reports to CAMBA management and/or to funders
Prepare marketing materials for the program
As necessary maintain caseload
Prescreen customers over the telephone for eligibility and may schedule intake appointments, including facilitating evidence based Interventions
Plan, coordinate and facilitate social/peer support events, including group facilitation for clients
Other duties as assigned
Qualification
Required
Bachelor's degree in social work or human services
At least 2 years' experience in housing related programs
Two years of applicable experience and/or equivalent experience
One year of experience supervising others
Knowledge about, understanding of, and ability to work closely with people who are homeless, those with a history of drug use and/or mentally ill
Preferred
Certified Substance Abuse Counselor (CASAC)
CASAC Certification
Benefits
Health insurance
Dental insurance
403(b) retirement plan with employer match
Paid time off (vacation, personal, and sick time)
Paid holidays
Company
CAMBA
CAMBA is an NGO that renders education, youth development, legal, health counseling, family and community support services.
Funding
Current Stage
Late StageTotal Funding
$0.5MKey Investors
Community Development Financial Institutions Fund
2023-04-10Grant· $0.5M
Recent News
2024-05-24
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