Zendesk ยท 2 weeks ago
Senior Manager, Enterprise Account Executive
Tennessee, United States
Full-time
Hybrid
Senior Level, Lead/Staff
$290K/yr - $434K/yr
10+ years expZendesk is growing and looking for an expert Senior Enterprise Sales Manager who adheres to a solution and value-driven sales approach. This role involves leading a motivated sales team focusing on Enterprise accounts and driving customer acquisition and financial performance targets.
Customer ServiceData ManagementEnterprise SoftwareSoftwareTechnical Support
Responsibilities
Demonstrate strong operational rigor and discipline in managing a field sales team working Enterprise-level accounts
Provide team leadership, vision, and direction. Bring your own identity and build your own inclusive, high-performing culture. Clearly communicate expectations to team members and demonstrate methodology for holding individuals accountable
Ongoing mentoring and development of the sales team: includes recruiting, onboarding, and training new Enterprise Account Executives
Engaging at C-level in enterprise customer organizations, to include customer onsite visits
Supporting direct reports by participating in prospect meetings and engaging other corporate resources as required
Conducting weekly forecast meetings. Mentoring direct reports on strategies to drive closure. Reporting accurately to Senior Sales Management on progress/obstacles. Forecast accuracy within 5% each quarter
Reporting on all aspects of the business to Senior Sales Management
Be accountable for the attainment of assigned new customer acquisition and financial performance targets
Working closely with other cross-functional teams; field marketing, outbound sales development to drive market awareness and build necessary pipeline for the sales team to achieve bookings targets
Coaching direct reports on strategies to drive sales wins
Consistent monitoring of the sales activity of the team, and tracking of results
Actively leading and monitoring demand generation activities
Leading initiatives to drive customer awareness and engagement
Develop and implement successful sales campaigns
Capable of optimally leading significant client customer concerns and issues
Develop required relationships and Executive engagement to support success
Knowledge and experience running deal reviews through MEDDPICC
Qualification
Required
10+ years of software sales experience in an individual contributor and management role, including 3-5+ years Enterprise sales management experience
You have a consistent track record of success, driving revenue expansion against quota and increased profitability in the software industry
Currently and successfully managing a team of Strategic/Enterprise Account Executives in a B2B software solution sales environment
Excellent presentation and listening skills
Results-driven, self-directed with a passion to succeed!
Ability to attract, hire and train new Account Executives
Preferred
CX Experience a huge advantage and plus!
Benefits
Bonus
Benefits
Related incentives
Company
Zendesk
Zendesk develops a customizable customer service platform for organizations.
5001-10000 employees
H1B Sponsorship
Zendesk has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (50)
2024 (69)
2023 (37)
2022 (92)
2021 (93)
2020 (44)
Funding
Current Stage
Public CompanyTotal Funding
$85.5MKey Investors
RedpointMatrixBenchmark
2022-11-22Private Equity
2022-06-24Acquired
2019-09-18Grant
Leadership Team
Mikkel Asger Svane
CEO and Co-Founder
Adrian McDermott
Chief Technology Officer
Recent News
Index Ventures
2026-01-06
Small Business Trends
2026-01-04
Small Business Trends
2025-12-25
Company data provided by crunchbase