Ascendum Solutions ยท 3 weeks ago
Content Manager
Cincinnati, OH
Contract
Hybrid
Senior Level
$46/hr - $55/hr
5+ years expAscendum Solutions is seeking a proactive and systems-minded Content Manager to oversee the creation and governance of content across their internal AI knowledge center. This role involves collaborating with cross-functional teams to ensure content clarity and accessibility while managing knowledge management strategy and content quality assurance.
AnalyticsAppsArtificial Intelligence (AI)Big DataDigital MarketingInformation TechnologyMobile AppsSoftwareSoftware Engineering
Responsibilities
Audit, categorize, and structure existing technical documentation and resources within the AI Hub
Develop and maintain a logical, user-friendly information architecture
Utilize tagging, links, and other macros to help users navigate through content
Standardize best practices for tagging, naming conventions, formatting, and content lifecycle management
Work closely with AI Hub stakeholders, engineers, and product managers to gather information and validate content
Facilitate content review cycles and incorporate feedback from technical and non-technical users
Provide frameworks, templates, checklists, style guides, and best practices for contributors
Provide hands on support for contributors
Edit contributor content for clarity, formatting, professionalism, and audience. Ensure content adheres to standards
Write, edit, and update technical guides, FAQs, onboarding materials, and best practices for AI tools and workflows
Translate complex technical concepts into clear, concise, and engaging content for internal audiences
Ensure consistency, clarity, and accuracy across AI-related content areas
Improve the structure, discoverability, and readability of high-impact content used across engineering, design, and product teams
Manage version control and updates for evolving AI tools and documentation
Ensure all content meets internal standards for quality, consistency, and accessibility
Recommend and implement improvements to content workflows, templates, and publishing processes
Identify gaps in documentation and propose solutions to address them
Utilize Confluence automations and AI to streamline the contribution and review process
Define and continuously refine content governance, workflows, approval processes, and contributor enablement
Monitor content health and analytics to surface gaps, usage patterns, and improvement opportunities
Qualification
Required
5+ years of experience in content management, knowledge management, or technical writing for software, data science, or AI/ML projects
Must be proficient in Confluence, including automations and AI features
Experience building or maintaining centralized knowledge systems in technical environments
Familiarity with information architecture concepts and structured content methodologies (taxonomy, tagging, metadata, governance)
Strong attention to detail, editorial judgment, and ability to simplify complex information
Excellent communication and collaboration skills
Ability to collaborate with technical and non-technical stakeholders
Experience with AI/ML concepts or tools is a plus
Experience with Confluence/Atlassian
Tech background, strong familiarity with technical terminology
Process/Coaching Experience
Ability to partner with engineering, product, and design teams to translate technical concepts into clear, structured documentation
Experience defining content standards and governance models
Company
Ascendum Solutions
Develop Beyond. Empowering people and businesses through tech, talent, and innovative solutions. Digital. Design. Data Analytics and AI/ML
1001-5000 employees
H1B Sponsorship
Ascendum Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (9)
2023 (12)
2022 (31)
2021 (14)
2020 (93)
Funding
Current Stage
Late StageLeadership Team
Kris Nair
President and Chief Executive Officer
Recent News
Company data provided by crunchbase