Armstrong World Industries · 1 week ago
MRO & Retail Field Sales Mgr, South Central Job
Dallas, TX
Full-time
Hybrid
Mid, Senior Level
$75K/yr - $115K/yr
3+ years expArmstrong World Industries is a leader in the design and manufacture of innovative architectural applications. The MRO & Retail Field Sales Manager is responsible for driving growth through strategic collaboration with sales teams, building relationships, and delivering customer-centric solutions across a multi-state territory.
Building MaterialHome RenovationManufacturing
Responsibilities
Drive Growth Through Partnership: Align on shared goals and execute joint business plans that drive revenue, margin, and market share
Serve as a category expert and trusted advisor, delivering impactful product training, sales enablement tools, and technical support to help Grainger teams confidently position Armstrong solutions
Deliver Customer-Centric Solutions: Collaborate to identify and close new business opportunities, by uncovering customer needs and delivering tailored ceiling replacement and upgrade solutions
Execute with Excellence: Own territory performance and deliver results aligned with Armstrong’s KPIs—product promotions, pricing, gross margin, and market share—while managing expenses within policy
Leverage Data to Drive Action: Use data, Salesforce insights, and internal reporting to identify trends, optimize performance, and uncover new opportunities
Create Demand at the Facility Level: Partner with Account Managers to conduct facility assessments, identify ceiling replacement needs, and develop compelling findings reports that drive pull-through demand
Promote Accountability and Follow-Through: Implement structured follow-up strategies to ensure execution of recommended upgrades and track progress toward sales goals
Champion the Customer Experience: Understand the unique challenges of each facility and deliver solutions that improve aesthetics, acoustics, and performance—enhancing the environments where people work, heal, and learn
Qualification
Required
High School diploma or equivalent
Deep understanding of MRO industry dynamics and facility maintenance needs
Strong leadership, communication, and relationship-building skills
Salesforce.com or other CRM tool experience
Effective communication skills: Daily phone use with internal and external contacts, Daily email formatting, writing, and use with internal and external contacts, Daily in person interactions
Preferred
College degree
3-5 years' Outside Sales Experience
5+ years' Customer facing role
3-5 years' experience MRO/Distribution industry with an industry leading organization
Benefits
Medical
Dental
Prescription drug
Life insurance
401k match
Long-term disability coverage
Vacation and sick time
Product discount programs
Company
Armstrong World Industries
Armstrong World Industries is a producer of flooring products and ceiling systems.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2020-04-01Acquired
2006-10-18IPO
Leadership Team
Victor Grizzle
Chief Executive Officer
Bonnie Elliott
Executive Assistant to the CEO & CFO
Recent News
2025-11-04
2025-10-29
Company data provided by crunchbase