Director Account Executive jobs in United States
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DigitalOcean · 1 month ago

Director Account Executive

DigitalOcean is a cutting-edge technology company focused on simplifying cloud computing and AI for builders. As a Senior Account Executive, you will drive growth by building relationships with startups in the AI ecosystem and advocating for customer needs to ensure their success with DigitalOcean's services.

Cloud ComputingDevOpsSaaSVirtualizationWeb Hosting
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Immerse yourself in the tech ecosystem to identify, engage, and win the most promising startups
Own the relationship with high potential accounts, acting as the primary point of contact for their business and technical needs
Advocate for your customers internally, working with support and engineering to remove technical roadblocks and ensure their success
Drive account growth by maintaining meaningful contact and identifying new opportunities
Manage and negotiate contract renewals, communicating the value of new features to drive expansion and upsell opportunities
Partner with marketing, product, and customer success teams to deliver a best-in-class customer experience
Translate customer feedback from your customers and prospects into clear insights for our Product and Engineering teams to shape the roadmap

Qualification

Account managementCloud infrastructureAI experienceSales engineeringCustomer advocacyProcess improvementCommunication skillsRelationship building

Required

5+ years experience as an account executive or account manager for a technical product or experience as a sales or support engineer
You demonstrate high autonomy, consistently anticipating needs rather than waiting for direction
You excel at managing competing, complex priorities, and can ruthlessly re-prioritize your efforts to focus on high-value activities in a fast-paced environment
You have a proven track record of actively refining and optimizing onboarding and customer success pipelines
You can provide clear examples of how you've driven process improvements to increase adoption and reduce time-to-value
You build genuine rapport and are a skilled, persuasive communicator who can navigate difficult conversations
You move beyond simple follow-up to provide strategic account guidance, proactively identifying expansion opportunities and ensuring alignment with customer goals
You are skilled at cultivating deep customer partnerships
You don't just collect feedback; you proactively solicit and synthesize it to identify underlying risks and opportunities
You work cross-functionally to ensure that feedback is actioned

Preferred

Cloud Infrastructure and AI experience preferred

Benefits

Reimbursement for relevant conferences, training, and education
Access to LinkedIn Learning's 10,000+ courses
Employee Assistance Program
Local Employee Meetups
Flexible time off policy
Bonus
Equity compensation
Equity grants upon hire
Option to participate in our Employee Stock Purchase Program

Company

DigitalOcean

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DigitalOcean provides a cloud platform to deploy, manage, and scale applications of any size.

H1B Sponsorship

DigitalOcean has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (30)
2024 (8)
2023 (9)
2022 (22)
2021 (11)
2020 (2)

Funding

Current Stage
Public Company
Total Funding
$1.92B
Key Investors
Global Secure InvestAccess IndustriesKeyBanc Capital Markets
2025-08-12Post Ipo Debt· $625M
2025-05-05Post Ipo Debt· $800M
2021-09-13Post Ipo Equity· $34.91M

Leadership Team

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Paddy Srinivasan
Chief Executive Officer
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Larry D'Angelo
Chief Revenue Officer
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Company data provided by crunchbase