Northwestern Mutual · 5 days ago
UX Research Coordinator
Milwaukee, WI
Full-time
Hybrid
Entry Level
$60K/yr - $129K/yr
2+ years expNorthwestern Mutual is a leading financial services company seeking a UX Research Coordinator to enhance their research practice's efficiency. The role involves managing logistics for research projects, including participant recruitment and scheduling, while supporting the broader design organization.
AdviceConsultingEmployee BenefitsFinanceFinancial ServicesInsuranceLife InsuranceWealth Management
Responsibilities
Coordinate research participant recruitment
Identify and recruit research participants per researcher specifications
Coordinate schedules of research participants, researchers, and stakeholders
Manage incentives
Manage lists of past and future research participants
Manage software systems used for data collection and analysis
Coordinate with Design Program Managers, Design Leads, and other stakeholders
Work as part of the larger Design Operations team and may be called upon to do operational work for the broader design organization
If capacity allows, manage projects across the research organization
Prepare study materials and data collection tools for research sessions
Schedule planning, research, and report-out sessions for researchers
Prepare data for analysis
Create and manage data repositories and handle records retention
Qualification
Required
Bachelor's degree, or equivalent
Experience providing operational support to fast-paced research teams
Experience with research participant recruitment
Demonstrated skills in increasing team efficiency
Strong communication and organizational skills with attention to the right details to ensure operations run smoothly
An ability to anticipate and proactively solve logistical issues so your team knows they'll never miss a beat when you're coordinating their work
Preferred
2 years' experience collaborating with live research teams
Experience working in a highly regulated environment like healthcare or financial services
Professional association with the Research Ops community
Benefits
Flexible work schedules
Concierge service
Comprehensive benefits
Employee resource groups
Company
Northwestern Mutual
Northwestern Mutual delivers financial security to millions with life, disability income and long-term care insurance, and investments.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Timothy Gerend
Chairman, President and CEO
Phil Odella
COO/CFO
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-17
Arkansas Business — Business News, Real Estate, Law, Construction
2026-01-12
Company data provided by crunchbase