PayPal · 11 hours ago
Staff Experience Designer
San Jose, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$152K/yr - $262K/yr
5+ years expPayPal is a global leader in commerce, creating innovative experiences for consumers and businesses. The Staff Experience Designer will identify user experience issues, lead projects to improve engagement, and collaborate with stakeholders to prioritize user needs in design processes.
E-Commerce PlatformsFinTechMobile PaymentsTransaction Processing
Responsibilities
Develop plans to enhance the user and customer experience across the digital and physical products and meet team performance
Perform more-complex customer experiences that require highly specialized user interface and product design knowledge and advanced business expertise
Lead some projects or programs within the product function and may coordinate activities of others
Design process, product, and service improvements based on understanding of business needs and industry trends
Determine methods and procedures on new assignments that may impact activities of others
Analyze business trends to inform user experience strategies and initiatives
Collaborate with stakeholders to ensure user needs are prioritized in design processes
Elevate brand storytelling by translating abstract ideas and data into visually compelling narratives that communicate our strategy and vision for the future of AI
Design visually compelling, brand-aligned presentations that clearly communicate complex ideas and drive strategic impact
Shape storytelling and brand presence through programs, newsletters, collateral, and UI design that communicate our AI vision while delivering clear, polished, and consistent experiences
Support high-visibility initiatives including external and internal events, conferences, and strategic partnerships
Collaborate across disciplines including designers, writers, product managers, marketing teams, and executives to translate abstract strategies and data into impactful visual narratives
Develop and maintain design systems, templates, libraries, and brand guidelines to ensure consistency and scalability
Champion best practices by contributing feedback, fostering collaboration, and helping shape the evolution of our brands, products, and visual voice
Qualification
Required
5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience
Bring 8+ years of experience in visual, brand, or communication design, with a strong portfolio showcasing impactful visual storytelling, branding, and illustration
Demonstrate mastery of typography, layout, color theory, and visual hierarchy across both digital and print touchpoints
Are a highly organized problem-solver who can juggle multiple projects, manage feedback loops, and deliver high-quality work under tight timelines
Are comfortable collaborating with senior leaders and cross-functional teams from project initiation to final delivery
Communicate effectively and collaboratively with teams and stakeholders at all levels, from initial concept through final execution
Are fluent in design tools such as PowerPoint, Figma (including strong prototyping skills), Adobe Creative Suite (Illustrator, Photoshop, InDesign), and Microsoft Office; illustration and motion design skills are a plus
Preferred
Elevate brand storytelling by translating abstract ideas and data into visually compelling narratives that communicate our strategy and vision for the future of AI
Design visually compelling, brand-aligned presentations that clearly communicate complex ideas and drive strategic impact
Shape storytelling and brand presence through programs, newsletters, collateral, and UI design that communicate our AI vision while delivering clear, polished, and consistent experiences
Support high-visibility initiatives including external and internal events, conferences, and strategic partnerships
Collaborate across disciplines including designers, writers, product managers, marketing teams, and executives to translate abstract strategies and data into impactful visual narratives
Develop and maintain design systems, templates, libraries, and brand guidelines to ensure consistency and scalability
Champion best practices by contributing feedback, fostering collaboration, and helping shape the evolution of our brands, products, and visual voice
Benefits
Flexible work environment
Employee shares options
Health and life insurance
Company
PayPal
PayPal is a financial service company that provides online payment solutions to its users worldwide.
10001+ employees
H1B Sponsorship
PayPal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1144)
2024 (917)
2023 (775)
2022 (921)
2021 (1051)
2020 (1049)
Funding
Current Stage
Public CompanyTotal Funding
$12.17BKey Investors
Kohlberg Kravis RobertsBlueRun Ventures
2025-11-17Post Ipo Debt· $6.95B
2023-06-07Post Ipo Debt· $5B
2015-07-20IPO
Leadership Team
Simon Bladon
CEO, UK
chaloem khompitoon
President & CEO
Recent News
2025-12-31
The European Financial Review
2025-12-31
Company data provided by crunchbase