GVH Distribution · 1 month ago
Bilingual Administrative Assistant
GVH Distribution is seeking a Bilingual Administrative Assistant in Montebello, CA, who is enthusiastic and passionate about customer service. The role involves maintaining professionalism with customers, organizing tasks, and assisting with various administrative duties.
Food DeliveryPackaging ServicesWholesale
Responsibilities
Maintaining a high level of professionalism with customers and working to establish a positive rapport with every customer
Answering telephones, filing, and organizing as needed
Creating custom reports
Assisting in any company errands (bank deposits, post office, will-calls, etc.)
Maintaining adequate office supply of all department supplies used within the department
Monitoring customer satisfaction levels and develop methods for increasing them
Scheduling all receiving appointments and making the necessary changes to the receiving calendar
Updating company database and keeping every customer field current
Assisting in the set up of new items
Providing updated pricing to the customer weekly via email
Running customer credit card for any payments submitted and sending payment information to Accounting department
Assisting in the consolidated invoicing, and process will call and direct ship invoicing
Performs additional duties and projects as assigned
Qualification
Required
BILINGUAL (ENGLISH/SPANISH) IS REQUIRED
Two years' of Administrative Assistant experience is required
Must be able to learn and use software and equipment
18 years of age or older
Excellent verbal and written communication skills
Excellent detail-oriented customer service skills
Proficient in Microsoft Products – Word, Excel, Power Point and Outlook
Preferred
High School Diploma/Bachelor's degree preferred
Customer service: 1 year (Preferred)
Administrative: 1 year (Preferred)
High school or equivalent (Preferred)
Benefits
401K matching
Medical insurance
Dental insurance
Vision insurance
Life insurance benefits
Sick/personal and vacation pay
Holiday pay
Profit Sharing
401(k)
Paid time off
Referral program