Financial Partners Credit Union · 1 month ago
Collections & Repossession Specialist
Downey, CA, 90242, United States
Full-time
Onsite
Entry Level
3+ years expFinancial Partners Credit Union is seeking a Collections & Repossession Specialist to support and maintain company objectives related to delinquency. The role involves efficiently collecting and monitoring consumer loan accounts that are over 5 days past due, and achieving resolution through various means such as payment arrangements and repossession.
BankingFinancial ServicesLendingNon Profit
Responsibilities
Collect past-due consumer loans and credit cards that are over 5 days delinquent
Handle incoming and outgoing calls, responding to member inquiries regarding past-due accounts
Perform account reconciliation, review payment history, and educate members on their responsibilities and the importance of keeping accounts current
Discover and analyze members' reasons for delinquency and propose suitable payment arrangements
Conduct skip tracing to locate members and/or collateral
Recommend accounts for legal action or repossession to the manager for approval
Assign accounts for field chase when necessary
Review and follow up on letters of guarantee with insurance companies
File GAP claims and process cancellations of warranties when applicable
Qualification
Required
One-year certificate from a college or technical school, or three years of related experience and/or training; or an equivalent combination of education and experience
Proficiency in Windows, Excel, and Word
Preferred
An Associate's degree is preferred
Company
Financial Partners Credit Union
Financial Partners Credit Union is a non-profit credit union firm that offers banking, lending, and financial service.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Nader Moghaddam
President/CEO
Mary Torsney
Chief Financial Officer
Recent News
Business Insider
2025-04-28
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2023-12-11
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2022-07-21
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