EY · 2 weeks ago
Service Delivery Center - Microsoft Dynamics Developer - Analyst
San Antonio, TX
Full-time
Hybrid
Entry Level
$55K/yr - $113K/yr
1+ years expEY is a global leader in assurance, consulting, tax, and transaction services. The role involves delivering project-based work and managed services in Microsoft Dynamics and Power Platform, requiring flexibility and a passion for learning new technologies.
AccountingAdviceBusiness IntelligenceConsultingFinancial ServicesProfessional Services
Responsibilities
Participate in delivery phases of Dynamics & Power Platform solution deployments
Develop specifications and design documents Based upon client requirements
Based on the created specifications and design documents create use cases and business process flows
Work on configurations such as creating entities, forms, workflows, business rules, dashboards and reports
Document completed configuration following agile build
Conduct unit tests and analyze results to confirm that developed code meets requirements
Support deployment of solutions to client’s pre-production environments
Support integration and data migration development and testing efforts
Support user acceptance testing thru the identification and resolution of identified defects
Develop training and communications materials to drive user adoption
Assist in identifying, investigating, and resolving users’ problems with deployed solutions
Fielding support request through various methods such as calls, chat, email, and/or other communication from users with inquiries regarding use of deployed solutions
Consulting with users to determine steps and procedures taken to identify and resolve the problem
Appling knowledge of computer software, hardware, and procedures to solve problems
Guiding users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software and/or following verbal instructions
Collaborating with other staff to research and resolve problems
Collaborates with programmers to explain errors and/or recommend modifications in programs
Mentoring Associate Analysts on the above responsibilities
Supporting the Managers and Senior Managers in upward stakeholder management and day-to-day management of the Business Applications competency within the Service Delivery Center
Qualification
Required
Bachelor's degree in Computer Science, Management Information Systems or other technical field of study
Minimum of 1-2 years of experience as a member of a technology team participating in one or many of the technology life cycle phases; could include requirements definition, architecture design, conversion and testing
Stay abreast of current business, technology and industry trends relevant to the client's business process management needs
An interest in software configuration, development, workflow and process design, analysis and quality assurance
Analytical thinking and aptitude to learn and adapt latest technologies and best industry standards and practices
Good understanding of basic programming concepts
Understanding of solution delivery using Agile methodologies
Skills to analyze and solving problems of a complex nature and working with business, management and technology concepts
Knowledge of project management, teaming, organizational, analytical and problem-solving skills
Willingness and ability to travel up to 20% of the time
Preferred
Microsoft Power Platform Fundamentals, Exam PL-900
Microsoft Dynamics 365 Fundamentals, Exam MB-910
Microsoft Dynamics 365 Fundamentals (ERP), Exam MB-920
Microsoft Power Platform App Maker, Exam PL-100
Familiarity with Microsoft Dynamics 365, Power Platform or other CRM solutions or cloud-based technologies
Experience working in a shared services function and environment
Benefits
Medical and dental coverage
Pension and 401(k) plans
Paid time off options
Flexible vacation policy
Designated EY Paid Holidays
Winter/Summer breaks
Personal/Family Care
Other leaves of absence when needed to support your physical, financial, and emotional well-being
Company
EY is building a better working world by creating new value for clients, people, society, the planet, while building trust in the capital markets.
10001+ employees
H1B Sponsorship
EY has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (10242)
2024 (9877)
2023 (10966)
2022 (9394)
2021 (5652)
2020 (8849)
Funding
Current Stage
Late StageLeadership Team
Jonathan Williamson
Chief Operating Officer
Abhishek Sen
Partner
Recent News
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