Human · 1 month ago
Digital Marketing Strategist (Ecommerce)
Irvine, CA
Full-time
Hybrid
Director/Executive
$100K/yr - $120K/yrHuman is a performance-driven digital agency helping ambitious ecommerce and growing brands scale profitably. The Ecommerce Marketing Director will own the marketing strategy and client relationships, guiding clients on their growth path while ensuring measurable results and enjoyable experiences.
AdvertisingDigital MarketingMarketing
Responsibilities
Serve as the main point of contact for high-level strategy, relationship management, and escalations
Build and maintain strategic relationships with clients, ensuring alignment with business goals, financial targets, and long-term growth plans
Lead Quarterly Business Reviews (QBRs): set the narrative, highlight outcomes, provide financial context, and align on next-quarter strategy and long-term roadmap
Prepare and deliver compelling monthly reporting that conveys performance, strategic value, and alignment with goals
Develop quarterly marketing strategies rooted in client goals, available data, and channel performance trends
Identify the strongest growth opportunities across channels and collaborate with specialists to translate these into actionable plans
Recommend upsell and cross-sell opportunities that align with the client’s growth stage and budget, and support the business case development
Guide clients through goal-setting, budget planning, and prioritization to ensure marketing efforts ladder up to business outcomes
Lead internal teams (SEO, Paid Search, Paid Social, Email, Creative) in executing marketing strategies and ensuring alignment with client goals and brand standards
Conduct quality assurance (QA) of key deliverables to confirm strategic alignment and brand integrity
Serve as the primary escalation point for account managers and execution teams to resolve strategic or operational issues quickly and effectively
Manage and achieve gross profit margin targets for assigned accounts, ensuring healthy and profitable client engagements
Monitor budget pacing across channels and proactively flag risks, overspend, or margin concerns
Ensure internal workflows, communication, and deliverables operate efficiently to maintain strong client performance and satisfaction
Qualification
Required
Experience in digital marketing, specifically in ecommerce
Proven track record of managing client relationships and driving growth
Strong analytical skills to interpret data and develop actionable strategies
Ability to lead cross-functional teams and ensure alignment with client goals
Excellent communication and presentation skills
Experience in developing and executing marketing strategies
Ability to manage budgets and achieve profitability targets
Strong understanding of performance metrics and KPIs relevant to ecommerce
Benefits
Flexible Schedule
Remote or Hybird Options
Unlimited Vacation – Take vacation whenever you need it
Excellent Health Benefits – Great options & 99% employee coverage
Team Events – Quarterly celebrations, conferences, team lunches, happy hours and the best parties
Verizon unlimited phone plan
401K
Company
Human
We’re a human-first digital marketing agency on a mission to help companies grow smarter.
Founded in 2015
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Gaby Ramirez
Chief Operating Officer
Erin M. Doherty
Chief Experience Officer
Recent News
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