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Frost · 1 month ago

Mortgage Processor II

San Antonio, TX - One Frost

Full-time

Onsite

Entry, Mid Level

2+ years exp

Frost Bank is a leader in banking customer satisfaction and has a long legacy of providing exceptional financial services. They are seeking a Mortgage Processor II to assist borrowers and lending teams in the mortgage origination process, ensuring quality service and effective communication throughout multiple departments.

Banking

Comp. & Benefits

Responsibilities

Independently follow the process of large and complex mortgage loans from application through preparation to ensure quality service throughout the mortgage origination process

Maintain contact with borrowers, title companies and lending teams to efficiently collect documentation and to provide a complete loan file for underwriting evaluations and closings

Address mortgage processing issues and obtain clarifications as needed to ensure loan file is fully documented prior to underwriting

Act as a liaison between the clients, underwriters, and organizational staff to ensure effective communication throughout multiple departments

Assist with training of new and incoming Mortgage Processor I’s to maintain quality work within the Mortgage department

Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

Qualification

Real estate processing experienceMortgage lending guidelinesCustomer service skillsPipeline management skillsMicrosoft applications proficiencyReal estate title workLegal documentsEmpower LOSDesktop UnderwritingBlend applicationsBilingual EnglishBilingual SpanishOrganizational skillsAttention to detailWritten communication skillsVerbal communication skills