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Stretch Zone · 3 months ago

Director of Growth Marketing and Events

Chattanooga, TN 37421

Full-time

Onsite

Director/Executive

$40K/yr - $40K/yr

Stretch Zone is a company focused on practitioner-assisted stretching, and they are seeking a Director of Growth and Marketing/Events. This role is responsible for driving membership sales, managing marketing initiatives, and ensuring excellent customer service to support member growth and retention.

FitnessHealth CareWellness

Responsibilities

Drive membership sales to each guest who comes into Stretch Zone as a guest, proactively work with other businesses to amplify brand awareness and ultimately membership

Manage Marketing through Social media, events, and strategic partnerships within the markets

Provide excellent customer service by greeting everyone who comes through the door with a smile, scheduling all appointments, answering the phone, and addressing any member concerns

Driving member retention by following the daily operation guides, great customer service, and consistent follow-ups

Promoting the value behind practitioner-assisted stretching by hitting all sales goals, encouraging add-on sessions, and actively working to improve your sales skills

Protecting the culture of Stretch Zone by supporting team goals and building positive and professional relationships with all members and team members

Qualification

Sales experienceCustomer service skillsMarketing managementPerformance trackingTime managementTeam playerBachelor's degreePersonal training certificationTherapeutic massage license

Required

Drive membership sales to each guest who comes into Stretch Zone as a guest, proactively work with other businesses to amplify brand awareness and ultimately membership

Manage Marketing through Social media, events, and strategic partnerships within the markets

Provide excellent customer service by greeting everyone who comes through the door with a smile, scheduling all appointments, answering the phone, and addressing any member concerns

Driving member retention by following the daily operation guides, great customer service, and consistent follow-ups

Promoting the value behind practitioner-assisted stretching by hitting all sales goals, encouraging add-on sessions, and actively working to improve your sales skills

Protecting the culture of Stretch Zone by supporting team goals and building positive and professional relationships with all members and team members

Sales leaders who can confidently connect with all guests and convert them to members after their first session

Being driven and competitive, do you want to be successful? Success means hitting goals and always striving to improve

Well organized, we are looking for someone who has exceptional time management and multitasking skills

Goal setter, can you see the big picture? Stay on track with daily goals

Smart and savvy with tracking studio performance and the ability to run all reports and have a deep understanding of the key performance indexes that affect your studio

Customer service master who can connect with everyone and make them feel valued and supported

Great team player, you can work well with everyone in a competitive, fun, and fast-paced environment

A minimum prerequisite to SZM we recommend a personal training certification in ACE, NASM, ACSM, NSCA or NCSF and/or a license in therapeutic massage or other accredited body work