Red Ventures · 1 month ago
Customer Success Manager | Bankrate
United States
Full-time
Remote
Entry, Mid Level
$80K/yr - $100K/yr
2+ years expRed Ventures is looking for a Customer Success Manager (CSM) to manage relationships with leading financial institutions and digital banks. The role involves translating performance data into actionable strategies, driving execution across teams, and fostering long-term partner success through collaboration and insight.
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Responsibilities
Own partner success: Build and deepen relationships with key partners, ensuring alignment between their business goals and Bankrate’s solutions
Connect strategy to execution: Analyze performance data to identify opportunities, recommend optimizations, and drive measurable results
Lead conversations that matter: Run partner reviews and business discussions that translate insights into action
Collaborate to grow: Work closely with analytics, marketing, and product teams to unlock performance opportunities
Think like a builder: Contribute to playbooks and best practices that strengthen our approach to partner success
Qualification
Required
2+ years of experience in Customer Success, Partner Management, Account Management, Strategy, or Consulting
Experience within Financial Services (Banking, Fintech, BaaS) a plus
Analytical and commercially minded — you understand how data translates into growth
Excellent communicator — you can simplify complexity and tell a story with insights
Entrepreneurial and adaptable — you thrive in fast-moving, collaborative environments
Relationship-first — you build credibility and influence through trust and expertise
Benefits
Health Insurance Coverage (medical, dental, and vision)
Life Insurance
Short and Long-Term Disability Insurance
Flexible Spending Accounts
Holiday Pay
401(k) with match
Employee Assistance Program
Paid Parental Bonding Benefit Program
Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That’s why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.
Company
Red Ventures
A portfolio of influential brands, digital platforms, and strategic partnerships that help people make life's most important decisions.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$250MKey Investors
Silver LakeGeneral Atlantic
2018-07-01Private Equity
2015-01-07Private Equity· $250M
2010-08-12Series Unknown
Leadership Team
Ric Elias
Co-Founder & CEO
Mark Brodsky
CFO & Founder
Recent News
Business Wire
2025-10-24
2025-05-14
2025-03-29
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