Xenia · 1 month ago
Founding Product Manager
Chicago, IL
Full-time
Onsite
Mid, Senior Level
3+ years expXenia is an AI native frontline operations platform, and they are seeking an exceptional Founding Product Manager to help shape the future of their software. The role involves driving product vision, strategy, and roadmap while collaborating with engineering, design, sales, and customer success to build products that frontline workers love.
AppsSoftwareTask Management
Responsibilities
Own the AI product roadmap and strategy for Xenia's platform, making critical decisions about what to build next based on customer insights, market opportunities, and business impact
Ship rapidly and aggressively alongside customers, maintaining momentum with our overseas engineering team through flexible hours and around-the-clock collaboration
Be obsessed with the customer — spend significant time with frontline workers and managers to deeply understand their workflows, pain points, and needs across restaurants, c-stores, retail, and other multi-unit operations
Define and prioritize features that drive product-led growth, user activation, retention, and expansion
Drive AI and multi-modal innovation — build capabilities that leverage voice, photo, and video capture to create a true system of action for frontline teams (think AI photo verification, voice-driven workflows, analytical agents, and more)
Collaborate closely with engineering across time zones to scope, design, and ship high-quality features rapidly, making smart trade-offs between speed and quality
Work hand-in-hand with the founding team on go-to-market strategy, pricing, positioning, and competitive differentiation
Leverage data and analytics to inform product decisions, measure success, and iterate quickly based on user behavior and feedback
Champion the product internally and externally through demos, customer calls, webinars, and product marketing content
Build for scale — think ahead about how features will work across different industries, use cases, and customer segments
Define success metrics and own product KPIs including activation, engagement, retention, and feature adoption
Stay ahead of the market by understanding competitive landscape, industry trends, and emerging opportunities in the frontline workforce space
Qualification
Required
3-5+ years of product management experience, preferably in B2B SaaS, with at least 1-2 years in an early-stage environment
Ability to work fully in-person at our Chicago headquarters office — this is a non-negotiable requirement for this role
Flexibility to collaborate across time zones with our overseas engineering team, including early mornings or late evenings as needed
Deep customer empathy and a track record of building products people love by talking to users and iterating based on feedback
Strong technical fluency — you can speak the language of engineers and make informed decisions about technical trade-offs (technical background is a plus)
Genuine excitement about AI/ML applications and multi-modal interfaces (voice, photo, video) — you stay current on AI developments and think creatively about practical applications for frontline workers
Exceptional work ethic and ownership mentality — you thrive in fast-paced environments and take full accountability for outcomes
Data-driven mindset with experience using product analytics tools (Mixpanel, Amplitude, etc.) to drive decisions
Excellent communication skills — you can articulate product vision, write clear specs, and influence stakeholders at all levels
Bias for action and comfort with ambiguity — you ship fast, learn, and iterate rather than over-planning
Preferred
Experience with PLG (product-led growth) strategies and building self-serve products is a major plus
Understanding of mobile-first products and designing for frontline workers is highly desirable
Bachelor's degree in a technical or business field preferred; MBA is a plus but not required
BONUS: Experience in operations software, ERP, maintenance management, field services, or workflow automation tools
BONUS: Experience shipping AI-powered features or products, or working closely with ML/AI teams
BONUS: Experience in restaurant tech, retail tech, convenience store operations, or multi-unit/multi-location businesses
Benefits
Upside equity
Strong comp
Company
Xenia
Xenia provides library of tools, logs, and calendars for frontline operations teams.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$12MKey Investors
PSG Equity
2025-11-18Series A· $12M
Leadership Team
G
Gabriel Pamich
Co-Founder & Strategic Advisor
Recent News
2025-11-22
Company data provided by crunchbase