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AAA Auto Club Enterprises · 2 weeks ago

Senior Operations Analyst - Visualization & Analytics Developer

Costa Mesa, CA

Full-time

Onsite

Mid, Senior Level

$78K/yr - $104K/yr

AAA Auto Club Enterprises is the largest federation of AAA clubs in the nation, seeking a Senior Operations Analyst - Visualization & Analytics Developer to lead the transformation of their data and analytics environments. The role involves designing and deploying Tableau dashboards, mentoring analysts, and driving operational performance improvements to support the company's ambitious growth goals.

Insurance

Responsibilities

Design, develop, and deploy Tableau dashboards that answer business questions, influence decisions, and solve operational challenges

Lead the transition to a fully modernized Tableau reporting environment

Support and mentor analysts as they grow their technical expertise in Tableau and SQL

Drive technical excellence and ensure best practices are followed

Collaborate with cross-functional partners to resolve data issues and dependencies

Promote a culture of experimentation to find innovative ways to improve performance and insights

Oversee the full analytics development lifecycle—from requirements and design to deployment, QA, and long-term maintenance

Champion a team environment built on trust, communication, and inclusion

Stay current with emerging technologies, Tableau advancements, AWS tools, and BI best practices

Support both financial and operational reporting needs, including budgeting, forecasting, variance analysis, staffing insights, productivity reporting, sales performance, and broader BI initiatives across multiple business lines

Incorporate accounting and financial concepts into dashboards and reporting, while still prioritizing broader operational analytics that help optimize performance, drive sales, and improve service delivery

Qualification

TableauSQLAWSEnterprise Data WarehouseFinancial ReportingConsultant MindedCreative Problem SolvingCommunicationAttention to DetailSelf-Starter

Required

Strong experience designing and building interactive Tableau dashboards and analytical applications

Experience developing operational and financial reports, including forecasts, pacing reports, variance analyses, and budget-to-actuals

Experience working in Enterprise Data Warehouse environments

Ability to write complex SQL queries across multiple platforms and data sources

Proven ability to analyze data, uncover trends, and generate insights that influence decision-making

Experience supporting budget cycles without limiting your scope to budgets—must be comfortable working on a wide range of operational BI, sales, and performance reporting

Understanding of key accounting concepts (e.g., revenue, expenses, accrual impacts) to ensure financial accuracy in reporting

Experience with AWS data connectors and cloud-based analytics environments

Strong sense of design—knowing which visuals are most effective for each use case

Must be a self-starter with a bias for action, able to operate with limited guidance