City Wide Facility Solutions · 2 months ago
Night Manager (2nd Shift)
Tacoma, WA
Full-time
Onsite
Mid, Senior Level
$55K/yr - $65K/yr
3+ years expCity Wide Facility Solutions is an industry-leading company seeking an enthusiastic and detail-oriented Account Compliance Manager for the night shift. In this role, you will ensure quality control, client satisfaction, and operational excellence across various facilities while managing inspections and client concerns.
Extermination ServiceFacilities Support ServicesHousekeeping Service
Responsibilities
Build strong relationships with Independent Contractors, communicate client priorities, and collaborate on solutions
Review scopes of work to guarantee quality assurance and maintain service standards
Perform client site visits in the evenings ensuring compliance with policies and expectations
Manage inspections, address customer complaints, and oversee new client starts to maintain high levels of satisfaction
Execute City Wide's operational policies, including New-Start, Customer Complaint, and Four-Star Policies
Ensure proper use of approved cleaning tools and compliance with client procedures
Provide nightly recaps to the Facility Solutions Manager and escalate issues as needed
Qualification
Required
3+ years in management, preferably in commercial janitorial services or a related field
Strong leadership, problem-solving, and organizational abilities with a sharp eye for detail
You excel at building relationships with clients and teams
A passion for continuous improvement and delivering exceptional service
High school diploma required; industry experience is a plus
Benefits
Commission and bonus
401k + 4% match
Mileage Reimbursement
Dental, medical, and vision benefits
Life insurance policy
8 Paid Holidays + PTO
Company Cell Phone
Company iPad and iPhone
Company
City Wide Facility Solutions
City Wide Facility Solutions offers housekeeping services including electrostatic sprayer, commercial cleaning, and disinfecting services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jeff Oddo
Chief Executive Officer
Tom Partridge
Chief Technology Officer
Recent News
2025-05-07
EIN Presswire
2025-04-26
2025-04-10
Company data provided by crunchbase