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FirstBank · 1 month ago

MH Loan Servicing Coordinator

Knoxville, TN

Full-time

Onsite

New Grad, Entry Level

FirstBank is a financial institution seeking a MH Loan Servicing Coordinator to support their Loan Servicing Operations team. This role involves managing customer payments, maintaining loan records, and assisting with department initiatives while ensuring accuracy and compliance in financial processes.

BankingFinanceFinancial Services

Responsibilities

Payment Processing: Accurately post and reconcile customer payments, ensuring timely application to loan accounts and resolving discrepancies promptly

Daily Balancing and Reconciliation: Perform end-of-day balancing of payment batches and reconcile accounts to maintain financial integrity and compliance

Loan Maintenance: Update and maintain loan records, including changes to borrower information, payment schedules

Cross-Training and Backup Support: Learn multiple operational functions to provide coverage and maintain continuity during staff absences

Special Projects: Assist with department initiatives, process improvements, and system enhancements as assigned

Qualification

Microsoft Office SuiteLoan servicing knowledgeAttention to detailMulti-taskingOrganizational skillsTime managementVerbal communicationWritten communicationSelf-motivated