Ardán® · 1 month ago
Regional Director of Growth & Operations
Ardán is a family of companies focused on improving real estate closings through technology-driven solutions. The Regional Director of Growth & Operations will lead the growth and profitability of multiple title and escrow offices, driving revenue and operational excellence while ensuring compliance with regulations.
Insurance
Responsibilities
Build and execute a regional sales strategy focused on expanding market share and increasing revenue across all branch offices
Lead business development initiatives by setting and monitoring sales goals for offices; coach sales representatives and teams to consistently achieve targets
Oversee daily operations of multiple title and escrow offices, ensuring accuracy, efficiency, and excellent customer service in every transaction
Identify opportunities to streamline workflows, enhance productivity, and implement best practices across the region
Drive operational KPIs and champion a culture of accountability, continuous improvement, and high performance
Own the regional P&L, set budget targets, forecast revenue, and manage expenditures
Analyze branch performance, identify trends, and implement action plans to improve profitability and long-term growth
Evaluate ROI on operational initiatives and sales strategies to maximize financial impact
Recruit, onboard, and mentor branch managers, title officers, escrow teams, and sales staff
Build a strong leadership pipeline by providing coaching, feedback, and clear career development opportunities
Foster a collaborative, inclusive culture grounded in trust, accountability, and performance
Ensure all offices follow company policies and comply with CDI regulations and federal requirements
Conduct regular audits to assess accuracy, mitigate risk, and maintain quality standards across all offices
Address escalated issues with professionalism and urgency
Maintain and expand relationships with top clients and partners throughout the region
Resolve escalated client matters promptly while reinforcing a service-driven culture across all teams
Stay informed of California market trends, competitive landscape changes, and emerging opportunities
Leverage market data to influence regional strategy, resource planning, and long-term growth initiatives
Qualification
Required
Minimum 5 years of leadership experience in the title, escrow, or real estate services industry
Demonstrated success driving sales performance and leading multi-site operations
Strong knowledge of California real estate law, title insurance policies, escrow processes, and CDI compliance standards
Proficient with title/escrow systems, CRM tools, and reporting platforms
Proven ability to inspire, lead, and grow high-performing teams
Strong financial and analytical skills with experience managing budgets and evaluating KPIs
Outstanding communication and relationship-building abilities
Strategic thinker with a proactive, solutions-focused approach
Preferred
Bachelor's degree in business, real estate, or related field preferred; equivalent experience considered
Familiarity with California title sales licensing requirements
Benefits
Health, Dental, and Vision Benefits.
Employer-paid disability and life insurance.
Flexible Spending Accounts.
401 (k) with Company Match.
Paid Time Off and Company-Paid Holidays.
Wellness Resources.