Sierra · 1 month ago
Software Engineer, Insights
San Francisco, CA
Full-time
Onsite
Mid Level
$200K/yr - $330K/yr
4+ years expSierra is creating a platform to help businesses enhance customer experiences using AI. The Software Engineer, Insights will work on building systems for data analysis, experimentation, and monitoring, contributing to the development of AI-powered products.
Artificial Intelligence (AI)Enterprise SoftwareSaaS
Responsibilities
Build a system for analyzing and visualizing millions of data points about agent performance
Enable agent developers to run A/B test their agents to make data-driven decisions about agent behavior
Build Explorer, the equivalent of ChatGPT + AI-powered clustering over conversational data
Build systems for proactively monitoring agents for defects or new patterns
Qualification
Required
A passion for being on the frontier of AI products
Motivation and high-agency to drive outcomes - we have a high-autonomy culture and each team member has lots of agency to overcome obstacles and achieve customer impact
Alignment to our company values throughout your work, notably finding a balance between Craftsmanship, Customer Obsession, and Competitive Intensity
4+ years hands-on experience building production products and systems
Experience and comfort to build and ship full-stack solutions
Degree in Computer Science or related field, or equivalent professional experience
Preferred
Experience building AI-powered products
A sharp eye for design
Experience with Go and Typescript
Experience building developer tooling, programming languages, or databases
Leadership experience on technical projects or teams
Benefits
Flexible (Unlimited) Paid Time Off
Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Retirement Plan (e.g., 401K, pension) with Sierra match
Parental Leave
Fertility and family building benefits through Carrot
Lunch, as well as delicious snacks and coffee to keep you energized
Discretionary Benefit Stipend giving people the ability to spend where it matters most
Free alphorn lessons
Company
Sierra
Sierra provides a platform that builds and manages conversational AI agents for customer experiences.
201-500 employees
H1B Sponsorship
Sierra has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (2)
Funding
Current Stage
Growth StageTotal Funding
$635MKey Investors
SoftBank Vision FundGreenoaks
2025-12-04Series Unknown
2025-09-04Series Unknown· $350M
2024-10-28Series Unknown· $175M
Leadership Team
Bret Taylor
Co-Founder
Recent News
GlobeNewswire
2026-01-06
Company data provided by crunchbase