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Massey Services, Inc. · 1 month ago

Regional Administrative Assistant - Orlando

Orlando, FL

Full-time

Onsite

New Grad, Entry Level

Massey Services, Inc. is one of the nation’s largest and most respected service companies, providing quality service for over three decades. The Regional Administrative Assistant will support Regional/Division Managers by managing schedules, handling communications, and assisting with operational reports and customer inquiries.

CommercialConsumerConsumer LendingLandscapingService Industry

H1B Sponsor Likely

Responsibilities

Maintain a professional image in both appearance and work area

Answer all phone calls for Regional/Division Managers and respond to caller’s request by researching information and responding, taking messages, or routing calls. Ensure messages are delivered in a timely and accurate fashion

Receive all incoming mail for Regional/Division Managers. Sort, open and respond accordingly. Ensure outgoing mail is processed daily

Compose all correspondence for Regional/Division Managers. This could include correspondence with customers or team members, interoffice memorandum, or others

Maintain schedule for Regional/Division Managers and ensure immediate access to them at all times

Attend meetings and take notes on behalf of Regional/Division Managers. Follow-up as necessary to all relevant concerns, issues, or requests for information, reports, or data, following each meeting

Act as liaison between Service Centers, Corporate Office, Regional/Division Managers and Executive Office. Ensure lines of communication are open and all appropriate information is communicated accurately and professionally

Make all arrangements for regional meetings and handle the set-up and clean-up of regional functions. This includes everything from hotel accommodations, reservation of corporate training room space, ordering of food, pick-up of food or groceries, arrangement of items, refreshing items during meetings, and clean-up after meetings. (Meetings may take place early mornings, during the day, late afternoons, or even on the weekends.)

Travel with Regional/Division Manager to attend meetings or assist with service center issues

Handle all customer inquiries and complaints immediately and keep Regional/Division Managers informed. Research customer information for Customer Care Department, upon request

Work with Human Resources to ensure ESF’s for appropriate service centers are properly completed and submitted on a timely basis. Assist Human Resources with gathering appropriate information and documentation for personnel files

Arrange interviews for Regional/Division Managers and ensure compliance with pre-employment program and system. Test applicants when necessary

Gather daily, weekly and monthly operational reports. Compile weekly Sales Recap Reports based on sales information submitted from individual service centers every Friday

Assist with preparing budgets each trimester. Work will include worksheets, as well as P&L’s data collection, compilation, printing and distribution following final Executive approval

Attend technical training classes whenever possible to stay abreast of all technical information and changes

Perform all other duties as assigned

Qualification

WordExcelPower PointCustomer serviceData analysisOral communicationWritten communicationOrganizational skillsTypingJudgmentFollow-throughFlexibility

Required

High school diploma or equivalent required

Must possess computer expertise in Word, Excel and Power Point (minimum, other program knowledge helpful)

Must possess exceptional oral and written communication skills, plus ability to compose professional letters

Extensive experience interacting with the public or in a customer service role required

Must be flexible with regard to assignments and work hours (overnight out-of-town work may be required)

Ability to create programs for field operations required

Ability to analyze numerical data required

Ability to prioritize work and complete tasks in a fast-paced environment required

Must possess excellent follow-through ability and good judgment

Must possess ability to operate general office equipment

Must be organized, friendly and exhibit a willing-to-please demeanor at all times

Must be able to pass typing, math, spelling and other standard pre-employment tests

Preferred

College degree in business related field strongly preferred

Supervisory experience preferred

Shorthand/speed writing preferred

Benefits

Medical

Dental

Vision

Company Paid Life Insurance

401(k) with company match

Short & Long Term Disability

Paid vacations & sick time

Tuition Reimbursement Program

And many more.

Company

Massey Services, Inc.

Glassdoor3.0

At Massey Services, we are committed to providing GREAT SERVICE that protects homes and businesses against the devastation of termite damage, unwanted and unhealthy pests and makes your landscape green, beautiful and healthy all year long.

Founded in 1985

Orlando, Florida, USA

1001-5000 employees

https://www.masseyservices.com/

H1B Sponsorship

Massey Services, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (3)

2022 (2)

2021 (1)