Cambridge Health Alliance · 2 weeks ago
Administrative Coordinator II - CBHC Malden Urgent Care
Malden, MA
Full-time
Onsite
Mid, Senior Level
5+ years expCambridge Health Alliance is a healthcare provider committed to serving diverse communities and improving health equity. The Administrative Coordinator II role involves providing comprehensive administrative support to the urgent care clinic, managing referrals, scheduling, and ensuring excellent customer service.
Health CareMedical
Responsibilities
Handle all administrative and secretarial functions including a multitude of office procedures in a manner that supports the efficient and smooth operation of the behavioral health urgent care clinic
Provide administrative support to the urgent care
Responsible for daily management and processing of all new referrals to the clinic, including but not limited to registration and scheduling, covering the front desk functions, scheduling appointments, or documenting a reason an appointment could not be scheduled
Clearly documents all steps taken in electronic medical record
Provides excellent customer service to patients and providers
Performs duties necessary to ensure patient’s requests for medication refills are processed
Involved in managing all treatment plan functions for the team, terminating, transferring, weekly notices etc
Responsible for ordering supplies, faxing, copying, mail distribution, scanning, business card creation and printing
Providing administrative support to individual clinicians as needed
Attends meetings and takes notes as deemed necessary
In conjunction with the Practice Manager, updates clinician templates as needed
Assists Program Leader and Practice Manager with special projects, and other duties as assigned
Qualification
Required
Minimum of five years health care office experience required, preferably in a mental health setting
Proficient in MS Office, Word, Excel and Access required, along with prior experience with Epic
Excellent interpersonal communication and organizational skills, as well as sound judgment
The ability to work independently in a fast paced environment handling multiple tasks simultaneously and stay organized
Ability to demonstrate confidence and maturity to make decisions
Must have good problem-solving skills and the ability to gather and interpret data to resolve problems
Preferred
Fluency in Portuguese, Spanish, or Haitian Creole is strongly preferred
Benefits
Competitive salaries
Benefits
Professional development opportunities
Company
Cambridge Health Alliance
Cambridge Health Alliance (CHA) is an award-winning, integrated healthcare system that serves Cambridge, Somerville, and Boston's
1001-5000 employees
H1B Sponsorship
Cambridge Health Alliance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (21)
2023 (23)
2022 (12)
2021 (11)
2020 (8)
Funding
Current Stage
Late StageTotal Funding
$0.15MKey Investors
Andrea Campbell
2023-08-16Grant· $0.15M
Leadership Team
Patrick Wardell
CEO
Joy Curtis
Senior Vice President and Chief Human Resources Officer
Recent News
Medical Xpress - latest medical and health news stories
2025-10-13
National Organization on Disability
2025-10-03
Seattle TechFlash
2025-06-18
Company data provided by crunchbase