United Airlines · 10 hours ago
Manager - Quality
Chicago, IL
Full-time
Hybrid
Mid, Senior Level
$100K/yr - $130K/yr
5+ years expUnited Airlines is looking for a Quality Engineer Manager in their Digital Technology team. The role involves supervising Quality Engineering professionals and ensuring quality efforts across multiple projects, while driving innovations in testing practices and collaborating with application teams.
HospitalityIn-Flight EntertainmentService IndustryTransportationTravel
No H1B
Responsibilities
Govern functional and non-functional testing that includes agile, integration, end to end, performance, stress and endurance test with application development and non-functional teams
Offer creative solutions to solve complex problems such as reacting to technical limitations for test automation, late delivery of QA builds, scope creep, emergency changes, shifting priorities etc
Drive innovations and efficiencies with GenAI capabilities from proof of concept to implementation across Digital Technology
Develop and implement strategies to improve QE practices from pre to post deployment (i.e. gating criteria, in sprint test automation, tooling)
Partner with application DevOps teams and build CICD pipeline for the sanity, integration and regression tests in QA and Production environments
Accountable for overseeing quality efforts on multiple projects and/or a large program that consists of multiple testing tracks and applications
Research and resolve people and project issues; provide recommendations; escalate to senior management as needed
Qualification
Required
Bachelor's degree in Computer Science, Information technology or similar
5+ years of Quality Engineering experience with managing large enterprise programs
3+ years of experience implementing Test Automation framework
3+ years of experience in supporting release automation (CICD) and application performance testing
Willing and able to travel domestic/internationally (up to 10%)
Listening, communication, partnership and negotiation skills
Programming: Java, Selenium and SQL
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
Preferred
TMMI (Test Maturity Model Integration) Certification and/or knowledge
CSTE or any other Test Automation related certifications
Previous airline experience
Test Management Tools: TFS, Jira, Microsoft Test Management
Automation: Ready API, SOAPUI, Rest Assure, SeeTest or any others to automate API's, UI and Mobile application
Understanding of cloud, distributed, microservice, mainframe and desk top based technology (AWS Preferred)
Understanding and/or implementation of GenAI testing technologies
Benefits
Medical
Dental
Vision
Life
Accident & disability
Parental leave
Employee assistance program
Commuter
Paid holidays
Paid time off
401(k)
Flight privileges
Company
United Airlines
United Airlines is an aviation company that provides information on reservations, bookings, and travel services online.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-01-25IPO
Leadership Team
Mike Leskinen
EVP, Chief Financial Officer
Deneen DeFiore
Vice President & Chief Information Security Officer
Recent News
2026-01-14
2026-01-11
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