Quad · 1 month ago
Health Center Mgr - Clinical
Duplainville Road, Pewaukee, WI, 53072, US
Full-time
Onsite
Senior Level
6+ years expQuad is a company focused on healthcare services, and they are seeking a Health Center Manager to oversee clinical operations at their health and wellness centers. The role involves managing staff, ensuring quality patient care, and maintaining compliance with regulatory standards.
AdvertisingContentDigital MarketingManufacturingMarketingPrinting
Responsibilities
Health and wellness center (HWC) management. Fosters teamwork and facilitates meetings as needed. Facilitates continuous improvement systems throughout the health and wellness center
Leads all health and wellness center Physicians, Advanced Practice Providers, relevant allied health staff and Clinic Supervisor. Leader responsibilities include talent acquisition, employee development, employee relations issues, scheduling, training, on-boarding, staff communication, and performance management
Works closely with Operations Manager, Director of Operations, other internal departments and HWC staff to deliver quality patient care aligned to the client service contract
Communicates and ensures HWC is operating using current standardized workflows, SOPs, policies and best practices
Monitors health and wellness center environment. Works with other departments to quickly resolve more involved, complex or systemic HWC issues; escalates appropriately and presents solutions to the Operations Manager or Director of Operations
Compiles input and administers staff performance appraisals for direct reports. Partners with Medical Directors and others as appropriate during performance appraisal process
Completes more complex or involved incident investigations. Carries out mitigating measures and informs other departments as needed
Manages metrics, the facility, and labor checklist completion
Understands and complies with all regulatory, procedural, and licensing requirements
Oversees AAAHC HWC compliance. Actively participates in all audits and AAAHC surveys and preparation
Serves on internal committees and special initiatives as needed
Maintains EHR Super User status; provide Super User support to HWC team and others as needed
Travel may be required
Works in the clinic as needed. If clinical by training and education, performs all other responsibilities as described within respective job descriptions, consistent with licensure. If there is no clinical education and training, perform daily front office and receptionist functions, as needed (e.g., registration, scheduling, etc.)
Guides the direction of the Clinical Quality Improvement studies to meet the needs of clinic operations and drive patient health and wellness
Maintains inventory and monitors ordering of supplies aligning to budget
Forecasts annual visit volume and staffing needs
Clinical responsibilities: Fulfills essential functions and meets all job requirements as laid out in the applicable job description, based upon clinical credentials held by incumbent
Qualification
Required
Graduate from an accredited medical assistant program; or associate degree in nursing or closely related field
At least three (3) years of clinical experience and three (3) years of leadership experience (with direct reports) in healthcare setting, or at least (3) years healthcare experience and (3) years of leadership experience
Current CPR (BLS) certification or must be obtained within 60 days of hire
Current and valid license in the state of the position or compact state license for those with a nursing degree
Medical Assistant certification through AAMA, AMT, NHA or NCCT for those that graduated from an accredited medical assistant program. Certification through another accredited association will need review/approval
Strong sense of common purpose aligning with mission and vision, across all work groups
Strategic thinking and execution-identify key relationships initiating and improving to attain area and organizational goals
Act as a trusted advisor and inspires confidence to support the objectives of QuadMed and client success
Demonstrates reliability, maintains confidentiality
Excellent oral and written communication skills along with the ability to listen, understand and influence
Champion organizational innovation and improve innovation capabilities across the team
Support the primary care physician model and have an overall knowledge of clinical services
Respond effectively and meet time deadlines and perform effectively and decisively under pressure
Must have a proven track record of being self-motivated and successfully managing multiple projects within deadlines
Strong computer skills including experience with MS Word, Excel and Power Point
Proven ability to work effectively with diverse populations and a demonstrated commitment to fostering inclusion
Preferred
Bachelor's degree in business, healthcare administration, nursing or closely related field preferred
Familiarity with practice management software and electronic medical records strongly preferred
Company
Quad
Quad is a marketing agency that helps brands reimagine their marketing to be streamlined and flexible.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.94BKey Investors
Flagstar Financial
2025-08-21Post Ipo Debt· $35M
2025-03-17Acquired
2014-04-28Post Ipo Debt· $1.9B
Leadership Team
Tony Staniak
Chief Financial Officer and Treasurer
Dave Honan
Executive Vice President & Chief Operating Officer
Recent News
2025-11-05
Company data provided by crunchbase