World Insurance Associates · 1 month ago
Implementation Specialist - Payroll & Tax - Remote
United States
Full-time
Remote
Entry, Mid Level
$57K/yr - $62K/yr
2+ years expWorld Insurance Associates is a leading payroll service bureau that provides payroll, HRIS, and HCM solutions to small and mid-sized businesses across the United States. As an Implementation Specialist – Payroll & Tax, you will be responsible for onboarding new clients to the UKG Ready payroll platform, including configuring, testing, and training clients to ensure a smooth transition and ongoing support.
Customer ServiceFinanceFinancial ServicesInsurance
Responsibilities
Configure UKG Ready to meet client-specific requirements, including payroll settings, company settings, tax rules, and employee data
Conduct thorough testing to ensure accurate payroll calculations and compliance
Responsible for updating and maintaining company templates for creating new clients
Train clients on UKG Ready features, best practices, and troubleshooting techniques
Migrate historical payroll data from previous systems to UKG Ready
Validate data accuracy and integrity to ensure a smooth transition
Manage implementation projects, create timelines, and track progress
Coordinate with internal teams and clients to ensure timely delivery
May be involved in pre-sales product demonstrations when needed or aid with scoping projects
Provide ongoing support to clients, addressing questions and resolving issues
Stay updated on system changes and industry trends to keep up to date with knowledge of products and processes for clients
Aid with system troubleshooting and problem-solving
Advise clients on best practices and industry standards
Qualification
Required
2+ years of UKG Ready experience or related field
At least 2 years of experience in payroll and tax administration, preferably in an implementation or consulting role
Strong knowledge of payroll and tax administration software and systems, such as Paychex, ADP, Paylocity and Gusto, with preferred experience with UKG Ready
Strong time management and problem-solving skills, with a focus on attention to detail
Effective communication and interpersonal skills, with the ability to collaborate effectively with clients, sales, third party vendors, and internal stakeholders
Ability to manage multiple projects and priorities in a fast-paced environment
Strong technical skills, including proficiency in Microsoft Office, including Excel, Word, and PowerPoint
Preferred
Knowledge of implementing UKG Ready with functional expertise in Payroll, and Tax, Time and Attendance, and Accruals would be a plus
Benefits
Competitive benefits package
Variable pay programs
Company
World Insurance Associates
World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase