Front Office Representative II jobs in United States
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PIH Health · 1 day ago

Front Office Representative II

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The Front Office Representative II works with the Office Manager and/or Assistant Supervisor to maximize front office efficiency and perform various procedures associated with routine patient encounters while maintaining positive relationships with patients and staff.

Health Care

Responsibilities

Maximize front office efficiency and perform various procedures associated with routine patient encounters
Work closely with Office Manager and other members of the front office team to trouble-shoot and resolve problems
Maintain positive relationships with patients, family members, visitors, and fellow employees

Qualification

ICD-9 CM codingCPT codingComputer practice management systemsMicrosoft OfficeBilingual communicationTelephone managementOrganizational skillsProblem-solving

Required

Knowledge of computer keyboard and 10 key touch, ability to type at least 40 words per minute
Knowledge of computer practice management systems and other computerized systems (Microsoft Office programs, electronic health record systems)
Demonstrates good telephone management skills
Knowledge of ICD-9 CM and CPT coding systems
Good organizational skills
Ability to identify and solve problems
Demonstrates good communication skills, bilingual helpful
Formal training will be indicated by a high school diploma or equivalent
Must have knowledge of insurance, HMO procedures and medical terminology
Experience with ICD-9 CM and CPT coding systems
Ability to maintain composure & balance multiple priorities in a fast-paced environment

Preferred

Minimum 2 years front office & medical billing experience in a lead position

Company

PIH Health

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PIH Health is a nonprofit, regional healthcare network.

Funding

Current Stage
Late Stage

Leadership Team

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Charlotte A. Weaver
PIH Health, Vice Chair, Finance Committee, Audit Committee, Executive Committee
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