Apply on Employer Site

Vantage Bank · 1 month ago

Senior Deposit Quality Control Specialist

Branch - McAllen Main

Full-time

Onsite

Mid, Senior Level

3+ years exp

Vantage Bank is committed to supporting its customers and fostering a collaborative environment. The Senior Deposit Quality Control Specialist ensures the accuracy and compliance of new account documentation while mentoring Quality Assurance staff and maintaining regulatory standards.

BankingFinancial Services

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Reviews personal and business new account files to ensure compliance with CIP and regulatory requirements

Adds or delete ticklers in the system when errors are identified or resolved

Conducts product changes and verify documentation accuracy

Uploads and reviews new account files in the bank’s document repository

Monitors and assigns daily account and workflow reviews to QA staff

Conducts internal audits and assists with audit responses

Maintains and updates QA department manuals and procedures

Ensures timely resolution of ticklers and documentation issues

Serves as expert for QA-related systems including new account platforms

Assists in CD National Rate line, ICS, and CDARS account setups

Prepares IOLTA monthly reporting and assist with ensuring accurate IRS reporting

Performs mass maintenance changes using the Maintenance Automation Program (MAP)

Trains and coaches QA staff on procedures, systems, and customer service best practices

Shadows new hires and provide feedback to ensure accurate documentation review

Positively influences staff performance and adherences to quality standards

Participates in the interviewing and onboarding process

Promotes a collaborative and professional team environment

Communicates with other departments regarding supported products and processes

Assists customer facing employees with account-related inquiries

Supports onboarding of specialized Fintech relationships

Other duties as assigned

Qualification

Banking operations experienceRegulatory compliance knowledgeQuality Assurance experienceMicrosoft Office proficiencyAnalytical skillsCommunication skillsOrganizational skillsProblem-solving skillsTime management skillsTeamwork ability

Required

Bachelor's degree in Business, related field required or equivalent experience

Strong knowledge of new account documentation and regulatory compliance

Excellent verbal, written, presentation and interpersonal communication skills

Proficient computer skills with knowledge of Microsoft Office including, but not limited to, Word, Excel, PowerPoint, and Outlook, the Windows environment, and reporting tools (e.g., Business Analytics, Datapoint)

Excellent analytical, time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment

Must be a self-starter with the ability to work independently and as part of a team

Ability to adapt to constant change and periods of fast-paced situations while sticking to and meeting deadlines

Preferred

3+ 5 years of experience in banking operations, with QA or supervisory experience preferred

Company

Vantage Bank

Vantage Bank is a $5 billion asset financial institution that serves businesses, families, and financial institutions from its diverse set of locations across Texas.

Founded in 2006

San Antonio, Texas, USA

201-500 employees

http://vantagebank.com

H1B Sponsorship

Vantage Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2023 (1)