PANGEATWO · 2 weeks ago
Server Technician Tier 3
PangeaTwo is partnering with a well-established managed service provider in Birmingham that delivers high-level IT services. They are seeking an experienced Tier 3 Server Technician to provide advanced troubleshooting and support for complex server environments and cloud technologies.
ConsultingHuman ResourcesInformation TechnologySmall and Medium BusinessesStaffing Agency
Responsibilities
Provide advanced troubleshooting for Windows servers in complex environments
Diagnose and resolve issues with Microsoft Exchange and Office 365
Support and troubleshoot firewalls; execute advanced server and email migrations
Install and configure Hyper-V clusters , Azure Site Recovery , and Azure-hosted server environments
Set up and manage Active Directory , Exchange, and O365 accounts
Manage DNS, DHCP, and related network services
Perform server migrations and high-level infrastructure upgrades
Collaborate closely with internal teams; operate as a flexible, solutions-driven team member
Qualification
Required
Bachelor's degree in IT, Computer Science, or related field
5+ years of hands-on experience in a Tier 3 or similar technical role
Strong proficiency troubleshooting: Windows Server (advanced), Microsoft Exchange, Office 365, Firewalls and network components
Deep understanding of server/network engineering principles
Demonstrated experience with: Hyper-V cluster installation and configuration, Azure Site Recovery, Azure-based servers and services
Strong analytical and problem-solving skills with high attention to detail
Ability to work collaboratively in a team-focused, client-centric environment
Adaptability to shifting priorities within a managed services context
Benefits
Access to exclusive opportunities with top regional employers
Support throughout the interview and hiring process
Insight into company culture, expectations, and long-term career alignment
A dedicated recruiting partner committed to your success