Mastercard · 3 weeks ago
BizOps Engineer II
O'Fallon, MO
Full-time
Onsite
Mid Level
$76K/yr - $127K/yrMastercard powers economies and empowers people in 200+ countries and territories worldwide. The Business & Market Insights BizOps team is looking for a Business Operations Engineer who will monitor, support, and deploy applications while ensuring operational criteria are met throughout the delivery process.
FinanceFinancial ServicesInformation TechnologyPayments
Responsibilities
Prepare & execute procedures for new application releases/updates
Troubleshoot application issues so that other teams can fix or work around them – implement restoration procedures as needed; follow up on raised issues
Monitor applications health & performance
Improve and maintain tools to monitor applications health (mainly Grafana & Splunk dashboards & alerts)
Participate in 24/7 on-call guard duties on rotation basis
Help improve team processes (planned works, ticket management, communication flows…)
Schedule planned works as requested
Review procedures so that they minimize customer impacts
Make sure communication to impacted users is done accordingly and timely
Write RCAs (root cause analysis) in case of production incidents
Qualification
Required
Degree in Computer Science or related technical field involving coding or equivalent practical experience
Experience with algorithms, data structures, scripting, pipeline management, and software design
Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive
Ability to troubleshoot and automate routine tasks
Experience in dealing with difficult situations and making decisions with a sense of urgency is needed
We need team members with an appetite for change and pushing the boundaries of what can be done with automation
Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must
Technical environment: Linux, Kubernetes, Atlassian stack (Jira, Confluence, Fisheye, Crucible), Git, Helm templates, Mongo DB, PostgreSQL, Python, Splunk, Grafana, Web APIs, Micro services, Java
Preferred
Experience in one or more of the following is preferable: Splunk SPL, Python, JavaScript, Go
Interest in analyzing and troubleshooting large-scale distributed systems
Benefits
Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
Flexible spending account and health savings account
Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time
25 days of vacation time and 5 personal days, pro-rated based on date of hire
10 annual paid U.S. observed holidays
401k with a best-in-class company match
Deferred compensation for eligible roles
Fitness reimbursement or on-site fitness facilities
Eligibility for tuition reimbursement
56 hours of Paid Sick and Safe Time
Jury duty leave
On-site fitness facilities in some locations
Company
Mastercard
Mastercard is a financial network that processes payments between banks and cardholders.
Founded in 1966
10001+ employees
H1B Sponsorship
Mastercard has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (540)
2024 (319)
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-05-25IPO
Leadership Team
Michael Miebach
Chief Executive Officer
Ed McLaughlin
President & Chief Technology Officer
Recent News
2026-01-21
Company data provided by crunchbase