SymphonyAI · 10 hours ago
Director, Sales Operations - Saas
United States
Full-time
Remote
Senior Level, Lead/Staff
8+ years expSymphonyAI is a high-growth company in the SaaS sector, seeking a Director of Sales Operations to drive operational excellence and support data-driven decisions. This role involves optimizing sales processes, managing Salesforce reporting, and leading a team to enhance sales performance and efficiency.
Artificial Intelligence (AI)Consumer GoodsFinancial ServicesIndustrial ManufacturingInformation TechnologyMachine LearningMedia and EntertainmentRetailSoftware
Responsibilities
Own Salesforce as the single source of truth for sales reporting, forecasting, pipeline management, and performance analytics
Lead the migration from Excel and legacy tools to standardized, automated Salesforce dashboards and reporting
Design and continuously enhance dashboards for pipeline health, forecast accuracy, quota attainment, and sales performance
Ensure data accuracy, consistency, and high adoption across Sales, Finance, Product, and Professional Services
Analyze and optimize end-to-end sales processes to improve efficiency, scalability, and seller productivity
Partner with Sales leadership to drive adoption through clear documentation, training, and ongoing enablement
Implement best practices and automation within Salesforce to reduce friction and manual work
Lead weekly forecasting cadence with rigor, transparency, and accountability
Track pipeline coverage, risks, and gaps; proactively surface insights and drive corrective actions
Partner with Finance on Annual Operating Plan (AOP) development, revenue planning, and goal setting
Design, implement, and manage sales compensation plans aligned to business objectives and growth strategy
Own quota setting, allocation, attainment tracking, and compensation governance
Ensure plans are motivating, transparent, and operationally sound
Act as a trusted partner to Sales, Finance, Product Management, and Professional Services
Align sales operations with product strategy, services delivery, and revenue recognition needs
Communicate insights and recommendations clearly to executive leadership
Build, mentor, and develop a high-performing Sales Operations team
Foster a culture of continuous improvement, accountability, and operational excellence
Qualification
Required
8-12+ years of experience in Sales Operations, Revenue Operations, or related roles, including leadership experience
Deep expertise with Salesforce reporting, dashboards, forecasting, and data governance
Proven experience designing sales compensation and quota models
Strong analytical mindset with the ability to translate data into actionable insights
Experience partnering with senior sales leadership and executive teams
Preferred
Background in SaaS, retail technology, or data/analytics-driven organizations preferred
Company
SymphonyAI
SymphonyAI is an enterprise AI company focused on delivering AI solutions for vertical sectors
1001-5000 employees
H1B Sponsorship
SymphonyAI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2019-01-01Seed
Leadership Team
Sanjay Dhawan
Chief Executive Officer
Pushpraj Shukla
Chief Technology Officer
Recent News
2026-01-16
Company data provided by crunchbase